PT Customer Care Representative - Work From Home

California Jobs; Woodland (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company seeks a Customer Care Representative for a remote position. In this role, you will address customer inquiries through various channels and ensure high levels of satisfaction while maintaining accurate records. You will work in a supportive environment offering competitive compensation and a company-provided work setup.

Benefits

Company provided laptop and accessories

Competitive compensation

Qualifications

• Experience in customer service roles.
• Strong communication skills both verbal and written.
• Ability to assess customer needs and provide effective solutions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Maintain accurate records of customer interactions.
• Achieve individual and team satisfaction and quality targets.

Skills

Customer Inquiry Resolution

Communication

Problem-Solving

Job description

PT Customer Care Representative - Work From Home

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Provide accurate information and proactive updates coordinating product, operations and field team technology and support; Achieve/exceed individual and team customer satisfaction and quality targets; Maintain active records and internal coordination of each interaction to ensure timely and accurate follow up...Hiring Fast >>

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.