PT Consumer Banker II (Kettering)

First Financial Bank; Kentucky; On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Incentive eligibility

Holistic wellbeing benefits

Job summary

First Financial Bank in Kentucky is seeking a Consumer Banker to work with existing clients and prospect for new FFB clients, deepening relationships by booking business and by referring to internal partners as appropriate.

The role requires 3–4 years of client service and sales experience, a HS diploma, and strong knowledge of banking products. Notary authorization is preferred, with responsibilities spanning account openings, teller duties, and digital client support.

Qualifications

• 3‑4 years client service experience in a retail environment.
• 3‑4 years sales and service experience with success in achieving sales and service goals.
• High school diploma or GED required; notary authorization preferred.
• Strong bank product knowledge and solid sales skills.

Responsibilities

• Perform necessary functions to open accounts and perform maintenance.
• Run a teller drawer as deemed necessary.
• Engage clients through active calling, conversations, and follow up.
• Align daily activities with The First Financial Bank Experience including partnership with internal constituencies to provide expertise, timely follow up, and maintaining operational and risk management standards.
• Assist clients in transacting business within the branch, drive‑thru, by phone and email.
• Model First Financials Mission and Values; serve as a trusted advisor using the First Client Conversation Model.
• Participate and lead in site center huddles and meetings to support sales and service activities.
• Consistently meet or exceed sales, service and referral goals set by management.
• Provide digital assistance for clients using the bank’s online offerings.
• Stay informed about bank products, processes, procedures and complex offerings.

Skills

Client service

Sales experience

Notary (preferred)

Banking knowledge

Education

Associate’s or Bachelor’s degree or equivalent education and work experience

Job description

Consumer Banker

Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

Responsibilities

• Perform necessary functions to open accounts and perform maintenance.
• Run a teller drawer as deemed necessary.
• Engage clients through active calling, conversations, and follow up.
• Align daily activities with The First Financial Bank Experience including partnership with internal constituencies to provide expertise, timely follow up, and maintaining operational and risk management standards.
• Assist clients in transacting business within the branch, drive‑thru, by phone and email.
• Model First Financials Mission and Values; serve as a trusted advisor using the First Client Conversation Model.
• Participate and lead in site center huddles and meetings to support sales and service activities.
• Consistently meet or exceed sales, service and referral goals set by management.
• Provide digital assistance for clients using the bank’s online offerings.
• Stay informed about bank products, processes, procedures and complex offerings.

Qualifications

• 3‑4 years client service experience in a retail environment.
• 3‑4 years sales and service experience with success in achieving sales and service goals.
• High school diploma or GED required; notary authorization preferred.
• Strong bank product knowledge and solid sales skills.

Preferred Knowledge and Skills

• Associate’s or Bachelor’s degree or equivalent education and work experience.
• Experience leading teams.
• Ability to serve a wide variety of client needs according to bank policy and procedures.

Physical Requirements

• Occasionally lift up to 50 lbs.; frequently lift up to 10 lbs.; frequently sit, stand, walk and drive.

Compensation

Pay Scale $18.00 - $20.67/hr

Development and Training Certifications

• Consumer Banking Certification: Business Management Tool; Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud; Consumer Lending Certification: Loan Application and Communication; Consumer Lending Certification: Regulatory, Risk, Legal & Fraud; Consumer Deposit Certification: Estates, Trusts & Power of Attorneys; Consumer Lending Certification: Understanding Credit Reporting, DTI, T‑Chart; Consumer Lending Certification: Understanding Underwriting & Processing; Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules.

Benefits

• Incentive Eligibility: All roles are incentive eligible with the exception of Co‑Op, Intern, or Student positions.
• Relevant, thoughtful benefits and programs to support holistic wellbeing.

EEO Statement

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E‑Verify Employer.

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by state and federal law and regulation, and all related First Financial Bank policies and procedures.