Physical Security Operator

TECO Energy Inc.; Lutz (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Pension plan

Paid time off

Medical, prescription drug, and dental

Tuition assistance

Wellness programs

On-site fitness centers

Bonus plan

Job summary

TECO Energy in Florida is seeking a Physical Security Operator to safeguard critical electrical infrastructure. You will monitor CCTV and access control across sites, respond to alarms, and dispatch security teams to incidents while coordinating field communications with internal and external partners.

The role requires knowledge of security technologies, familiarity with NERC CIP standards, and the ability to operate under pressure during emergencies and storms.

Qualifications

• Experience operating and monitoring security technologies (CCTV, access control, alarms).
• Knowledge of security procedures and emergency communications practices.
• Familiarity with NERC CIP standards is a plus.
• Strong attention to detail and ability to act decisively under pressure.

Responsibilities

• Oversee electronic security systems across multiple sites; respond to alarms and incidents; dispatch security teams.
• Implement security measures aligned with NERC CIP standards; provide training on procedures and communications.
• Coordinate field communications during incidents using radio, satellite, and digital platforms.
• Conduct risk assessments for substations and assets; liaise with law enforcement and regulatory agencies.

Skills

CCTV

Access control

Intrusion detection

NERC CIP awareness

Emergency communications

Education

High school diploma or equivalent

Job description

Title

Physical Security Operator

Company

Tampa Electric Company (TECO)

Location

Florida - LUTZ

Shift

12-hour rotating shift in addition to nights, weekends, and holidays

Position Concept

The Physical Security Operator safeguards critical electrical energy infrastructure in compliance with federal, state, and industry standards. The role emphasizes public‑ safety coordination, private‑sector field communications, and critical infrastructure protection, including familiarity with NERC CIP requirements, and ensures effective communication between internal teams and external agencies.

Storm Duty Requirements

Team members are required to participate in response and recovery activities related to emergencies and disasters to maintain service to TECO customers. Responding to storms will be considered a condition of employment. Proper compensation will be made in accordance with company rules and procedures.

Duties and Responsibilities

• Oversee electronic security systems (CCTV, access control, intrusion detection) across multiple sites, respond to alarms and incidents, dispatch security teams, and manage emergency notifications.
• Implement and maintain security measures aligned with NERC CIP standards, provide training on security procedures, NERC CIP compliance, and emergency communications, maintain certifications, and stay current with evolving security standards and technologies.
• Coordinate field communications during incidents, outages, and emergencies using radio, satellite, and digital platforms.
• Conduct vulnerability assessments and risk analysis for substations, generation facilities, and transmission assets; support corporate emergency management plans and participate in drills and exercises; serve as liaison with law enforcement, emergency services, and regulatory agencies.

Licenses and Certifications

• Required: Basic instructor‑led 40‑hour telecommunicator course within three (3) months of employment; CPR/First Aid/AED certification; TWIC clearance.
• Preferred: Completion of a formal, basic instructor‑led 40‑hour telecommunicator course or working knowledge of APCO ANS 3.103.2.2015 and APCO ANS 3.104.2‑2017 at time of employment.

Education

Required: High school diploma or equivalent.

Experience

• Required: 4 years of experience in law enforcement, security, military, public safety communications, or communications within the physical security industry.
• Preferred: Experience in public safety, private security communications in critical infrastructure protection and energy sector security; knowledge of NERC physical security standards.

Knowledge, Skills, and Abilities

• Strong situational awareness and diligence; ability to remain calm and decisive under pressure.
• Excellent communication and people skills.
• Familiarity with security technology (CCTV, access control systems, radios).

Competencies

• Builds strong, collaborative relationships.
• Cultivates innovation and embraces change.
• Develops people and teams.
• Speaks up on safety, health, and the environment.
• Drives operational excellence for customers.
• Takes ownership and acts with integrity.
• Thinks strategically and exercises sound judgment.

Working Conditions

Shift work, including nights, weekends, and holidays. Standing and walking for extended periods.

Physical Demands

Ability to climb stairs.

Benefits

Competitive salary; 401(k) savings plan with company matching; pension plan; paid time off; paid holiday time; medical, prescription drug, and dental coverage; tuition assistance program; employee assistance program; wellness programs; on‑site fitness centers; bonus plan and more.

Equal Opportunity Statement

TECO Energy is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual cannot perform the essential functions of the position with reasonable accommodations.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or otherwise discriminate based on inquiries about pay. Employees who have access to compensation information cannot disclose pay to individuals without such access unless in response to a formal complaint or investigation or as required by law.

ADA Policy

TECO Energy provides reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws and regulations, including the Americans with Disabilities Act (ADA).

Application Accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-Employment Physical Exams

May be required for positions with bona fide job‑related physical requirements regardless of disability.