PSAP & 9-1-1 System Implementation Lead

Tarrant 9-1-1 District; Haslet (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

A public safety organization in Texas seeks an Implementation Specialist to assist with the planning, installation, and maintenance of 9-1-1 systems and technology. The role demands strong problem-solving skills and involves project management duties. Candidates must have a High School Diploma, with extensive experience in telecommunications. This position requires effective communication with PSAP personnel and the ability to work independently and in teams. It supports emergency operations 24/7, ensuring system reliability and performance.

Qualifications

• Experience in problem resolution for at least 1 year.
• Additional education may substitute for experience.
• Preferred experience in PSAP technology implementation and Project Management.

Responsibilities

• Assist in planning, installation, and maintenance of PSAP systems.
• Respond to emergency issues and implement solutions.
• Oversee implementation of multiple projects.
• Work with vendors for technical support.

Skills

Problem-solving skills

Organizational skills

Technical knowledge of 9-1-1 systems

Communication skills

Ability to work with PSAP personnel

Education

High School Diploma

3+ years in Telecommunications

Tools

MS Word

Excel

PowerPoint

Job description

A public safety organization in Texas seeks an Implementation Specialist to assist with the planning, installation, and maintenance of 9-1-1 systems and technology. The role demands strong problem-solving skills and involves project management duties. Candidates must have a High School Diploma, with extensive experience in telecommunications. This position requires effective communication with PSAP personnel and the ability to work independently and in teams. It supports emergency operations 24/7, ensuring system reliability and performance.