Provisioning Operational Support Specialist

Breeze Airways; Cottonwood Heights (UT); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, Vision and Dental

Health Savings Account with Breeze

401K with Breeze

Generous PTO

Travel on Breeze and other Airlines

Job summary

Breeze Airways is seeking a Provisioning Operational Support Specialist to manage onboard provisioning, payment device distribution, and program performance. You will work with Inflight, Marketing, Operations Control Center, and suppliers to ensure accurate provisioning, inventory, and safety standards across Breeze operations.

You will help develop service manuals, coordinate with business partners, and support a rapid-response environment during surge operations. Travel up to 30% is required.

Qualifications

• 2+ years’ experience in an operations-centric role.
• Must have authorization to work in the US as defined by immigration laws.
• Willingness to travel up to 30%.

Responsibilities

• Track and manage payment device distribution, collection, and device performance.
• Collaborate with Inflight Team Members to track provisioning discrepancies.
• Coordinate with Onboard Service and Provisioning to track onboard sales and program performance.
• Respond to real-time provisioning concerns with Operations Control Center.
• Ensure adequate inventory of snacks and supplies; order provisioning items as needed.
• Conduct sight visits to kitchen locations to ensure partner compliance with Breeze policies.
• Collaborate with Marketing on product development and testing.
• Focus on safety and security throughout provisioning design and operations.
• Create aircraft stowage and galley packing diagrams for normal and surge operations.
• Build relationships with various teams to ensure protocol adherence.
• Aim to achieve performance measures aligned with Breeze values.

Skills

Operations experience

Problem solving

Communication

MS Office

Education

High School Diploma or GED

Tools

MS Excel

Job description

Already Part of Team Breeze? Current Breeze Airways Team Members should apply through the internal careers site in Workday and should not submit an application through this external posting.Breeze is hiring- join us!The Provisioning Operational Support Specialist is responsible for the overall Onboard Services at Breeze Airways. This role will be responsible for provisioning pack out strategy, payment device management, developing Breeze Airways Onboard Service and Procedures including the service manual, communicating service needs and adjustments, analyzing data to enhance service and our Buy on Board program. This position will report to the Manager Provisioning Strategy.Here’s what you’ll doTracks and manages payment device distribution, collection, device performance, and liaises with payment device business partnerCollaborate with Inflight Team Members to track and respond to provisioning discrepanciesPartner with the Manager of Onboard Service and Provisioning to track onboard sales and overall provisioning program performancePartner with Operations Control Center to respond to real time provisioning concernsPartner with Business Partners to ensure adequate inventory of snacks and supplies.Order provisioning items as needed.Conduct sight visits to kitchen locations to ensure Business Partner compliance to Breeze Policies and Procedures.Collaborate with Marketing Department on product development and product testing.Focus on safety and security throughout the Provisioning design and operationsPartner with the Provisioning Business Partners to create aircraft stowage and galley packing diagrams for both normal and surge operationsEstablish and maintain productive relationships with operational and non-operational Team Members (e.g. Airport Stations, Flight Operations, Marketing, Finance, Safety, Security, Technical Operations, Crew Resources, Team Services, FAA, OSHA, and Business Partners) to ensure proper protocol adherenceAchieve performance measures and adhere to established standards in conjunction with Breeze Airways Core Values of Safety, Kindness, Integrity, Ingenuity, and ExcellenceOther duties as assigned by the Manager Provisioning StrategyHere’s what you need to be successfulMinimum QualificationsHigh School Diploma or General Education Development (GED)2+ years’ experience operations centric roleWillingness to travel (up to 30%)Must have authorization to work in the US as defined by the Immigration Reform Act of 1986Must possess a valid passportPreferred QualificationsThorough knowledge of provisioning operations and food processing/handlingKnowledge of high-level hospitalityUnderstanding of a Flight Attendant’s role and daily job dutiesKnowledge of different airline disciplinesExperience driving innovationAirport operations or station operations experienceSkills/TalentsAbility to work with confidential materialSuperior problem solving, planning, organizational and analytical skillsMust have strong business acumen and excellent verbal, written, and presentation skills applicable to a diverse work groupExcellent computer skills with functional knowledge of Microsoft Office (MSWord, Excel, PowerPoint)Must be able to convey a professional image with the ability to communicate comfortably with all levels within the organizationMust be able to present complex material in a concise but comprehensive manner to all decision-makersMust be a strong team player, detail-oriented, and perform well under pressureExpected to think and act creatively to solve for constraints in the name of what is best for the Breeze GuestsMust be able to develop a vision, strategy, and objectives for their area of responsibilitiesAbility to effectively manage and deliver on multiple competing priorities and projects at once within strict deadlines and with limited resourcesMust be a self-starter, have a positive attitude, and possess a strong desire for successExemplifies Breeze’s safety culture, values, and missionPhysical Demands & Working ConditionsStand and walk for extended periods, often for the majority of a shiftFrequently lift, carry, push, or pull items up to 50 pounds, and up to 70 pounds when handling baggageRegularly bend, stoop, kneel, reach, and climb stairs or jet bridgesWork in a fast-paced environment with exposure to varying temperatures, weather, and elevated noise levelsFrequent use of hands and arms to handle bags, equipment, and mobility devicesAbility to communicate clearly and respond quickly in operational or emergency situationsPerks of the JobHealth, Vision and DentalHealth Savings Account with Breeze Employee Match401K with Breeze Employee MatchGenerous PTOTravel on Breeze and other Airlines too!Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Breeze Airways will never request your Social Security Number, Driver’s License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam.