Provider Solutions Specialist: Healthcare IT Trainer

HCA Healthcare, Inc.; Lehigh Acres (FL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) Match

Tuition assistance

Wellbeing resources

Job summary

The Provider Solutions Specialist at HCA IT&S supports physicians and office staff in adopting and optimizing healthcare technologies. You will train users, manage provider-facing projects, and coordinate service requests across divisions to ensure seamless technology-enabled care.

Occasional travel may be required to facilities and physician offices in the region. Working closely with Provider Relations, Medical Staff Office and clinical teams, you will deliver hands-on training, create user

Qualifications

• College degree or related coursework preferred.
• 3 years healthcare-related experience preferred.
• Occasional/intermittent travel required.

Responsibilities

• Provide training and support for provider technology and workflows.
• Assist in implementation and support of physician IT systems.
• Proactively rounds to identify provider support needs.
• Coordinate service requests and incident resolutions with the Service Desk.
• Serve as SME for provider support to the Service Desk Community.
• Maintain confidentiality and security compliance.

Education

College degree or related study

Healthcare experience (3 years)

Job description

The Provider Solutions Specialist at HCA IT&S supports physicians and office staff in adopting and optimizing healthcare technologies. You will train users, manage provider-facing projects, and coordinate service requests across divisions to ensure seamless technology-enabled care.

Occasional travel may be required to facilities and physician offices in the region. Working closely with Provider Relations, Medical Staff Office and clinical teams, you will deliver hands-on training, create user