Provider Services Representative

VIVA USA Inc; Chicago (IL); Hybrid; USD 20,664,000 - 31,685,000; Full time

Job summary

VIVA USA Inc is seeking a detail-oriented data entry specialist to maintain accuracy of provider information across internal and member systems. You will interact with provider partners to verify data (aiming for 95%+ accuracy) and perform timely updates in our systems.

The role supports a hybrid work setup with on-site and remote elements as required. Candidates should be able to learn medium-complex business rules and computer systems, demonstrate strong communication skills, and show a

Qualifications

• HS Diploma or GED required; college degree preferred.
• Proficient in MS Office; internships or post-graduation work ok.
• Ability to learn moderately complex business rules and computer systems.
• Excellent written and verbal communication.
• Strong accuracy in data entry and provider information.

Responsibilities

• Maintain accuracy of provider information in internal and member facing systems.
• Require frequent contact with provider partners to confirm information accuracy (95%+).
• Data entry of updates to internal provider systems with high accuracy.
• Work in a hybrid environment with equipment supplied or personal as needed.

Skills

Data entry

Attention to detail

Communication skills

Teamwork

Adaptability

Education

HS Diploma/GED

College degree preferred

Tools

MS Office

Job description

candidate must have their own equipment or supplier issued to work hybrid. Otherwise have to remain onsite.

Maintain accuracy of provider information in core internal and member facing systems. Requires frequent contact with our provider partners to confirm the accuracy of information provided with 95% or greater accuracy.

Requires the data entry of updates to internal provider systems with a 95% or greater accuracy rate.

The Job Requirements are as follows:

• Ability to focus on completing all assignments on time and with the expected level of quality (quality rating of 95% or higher) in a high-volume production environment
• Ability to quickly learn moderately complex business rules
• Ability to quickly learn moderately complex computer systems that support the business area and processes
• Ability to assimilate quickly into a team setting and display a high level of teamwork
• Ability to establish strong business relationships -Expert written and verbal communication skills
• Professional in appearance and demeanor -High attention to detail
• Fully proficient in use of office automation software including MS-Office-Office experience either through internships or work after graduation
• Candidate is smart, driven, and has a "can do" attitude. Team player, conflict resolution, excellent commumication skills.
• HS Diploma/GED (education verification not required). College Degree preferred.

Notes:

Hybrid

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status