Provider Relations Specialist

Innovative Systems Group; Chicago (IL); Hybrid; USD 23,000 - 26,000; Full time

Job summary

Innovative Systems Group in Chicago seeks a Provider Services Representative to maintain accuracy of provider information in core systems and to liaise with provider partners to confirm details. This role requires high-volume data entry with 95%+ accuracy and timely updates on internal databases.

The ideal candidate has strong written and verbal communication, professional appearance, and solid MS Office skills. A HS Diploma is expected; college degree preferred.

Qualifications

• Maintain accuracy of provider information in core systems.
• Excellent written and verbal communication skills.
• Ability to work in a high-volume production environment with quality targets.

Responsibilities

• Maintain accuracy of provider information in core internal and member facing systems.
• Confirm data with provider partners to ensure accuracy at least 95%.
• Enter updates to internal provider systems with at least 95% accuracy.

Job description

Job Title: Provider Services Representative

Location: Chicago IL-Hybrid

Duration: until December 31 2026 possible extension)

Pay: $17.82/hr on W2

Description:

Maintain accuracy of provider information in core internal and member facing systems.

Requires frequent contact with our provider partners to confirm the accuracy of information provided with 95% or greater accuracy.

Requires the data entry of updates to internal provider systems with a 95% or greater accuracy rate.

The Job Requirements are as follows:

• -Ability to focus on completing all assignments on time and with the expected level of quality (quality rating of 95% or higher) in a high-volume production environment
• -Ability to quickly learn moderately complex business rules
• -Ability to quickly learn moderately complex computer systems that support the business area and processes
• -Ability to assimilate quickly into a team setting and display a high level of teamwork
• -Ability to establish strong business relationships
• -Expert written and verbal communication skills
• -Professional in appearance and demeanor
• -High attention to detail
• -Fully proficient in use of office automation software including MS-Office-Office experience either through internships or work after graduation
• -Candidate is smart, driven, and has a "can do" attitude. Team player, conflict resolution, excellent communication skills.

HS Diploma/GED (education verification not required). College Degree preferred.