Home Care Program Care Manager- Plymouth

Old Colony Elder Services, Inc.; Plymouth (MA); Hybrid; USD 75,000 - 98,000; Full time

Benefits offered by this job

Hybrid work environment

Flexible 35-hour week

Generous PTO

Company 401K

LTD & Life Insurance

Job summary

Old Colony Elder Services, Inc. (OCES) is expanding its Home Care program along the South Shore to include more towns and communities.

We are seeking a Home Care Program Manager to plan, organize, manage and evaluate HC program operations and assigned care management staff. The ideal candidate has at least five years in human services, including two years in supervision, with strong written and verbal communication and solid computer skills.

Qualifications

• Minimum five years in the human services field; including two years in a supervisory capacity
• Excellent written and verbal communication skills
• Proficiency with computers and Microsoft Office Suite

Responsibilities

• Provide oversight and direction to assigned staff
• Oversee all care management aspects of HC program
• Develop and implement procedures and guidelines for program operations
• Ensure program integrity and regulatory compliance
• Conduct quality reviews and implement improvements
• Plan and execute staff development and training
• Analyze program effectiveness and identify service gaps
• Represent OCES at external meetings and community outreach
• Maintain up-to-date knowledge of policies and funding regulations
• Maintain accurate documentation

Skills

Staff supervision

Written communication

Verbal communication

Computer literacy

Microsoft Office

Tools

Microsoft Office Suite

Job description

OCES is growing! We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Home Care Program Manager to work in our Home Care department to plan, organize, manage and evaluate HC Program operations and assigned care management staff.

What you'll do:

• Provide oversight and direction to assigned staff
• Oversee all care management aspects of HC program
• Contribute to the development and implementation of procedures, standards and guidelines for program/department operations
• Ensure program integrity and regulatory compliance
• Implement quality measures' conduct quality reviews to ensure they are met
• Participate in planning and execution of comprehensive staff development and training programs
• Participate in program analysis and evaluation including determination of service needs/gaps and the quality and effectiveness of services delivered
• Advise and consult with other HC management staff from various disciplines on a regular basis
• As directed, represent OCES at external meetings and participate in public outreach/education activities and events
• Maintain a detailed knowledge of current OCES policies, and standards, funding source regulations
• Maintain accurate documentation

What you'll bring:

• Your passion for helping others and desire to make a difference.
• Adaptability to be able to change as the needs of consumers or/ programs change
• Minimum of five years of experience in the human services field; including two years in a supervisory capacity
• ASAP experience preferred, experience in organization, administration and supervision
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

What you'll get:

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity.