Provider Services Coordinator/Program Quality

DeKalb Health; Village of Bath (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403b Retirement Plan

Leave

Job summary

Pro Action of Steuben and Yates, Inc. is seeking a Provider Services Coordinator to support childcare workforce development through best practices, data tracking, and compliance with regulations.

The role involves aiding professional development, offering technical assistance, and ensuring timely reporting under contractual requirements.

Qualifications

• Associate’s degree in Human Services, Social Work, Psychology or related field.
• Driver license with reliable transportation for travel in service area.
• Experience with data tracking and reporting systems.
• Strong math and organizational skills.
• Ability to interact with diverse customers and management levels.

Responsibilities

• Support childcare workforce development with best practices.
• Provide technical assistance on regulations, development, and business management.
• Maintain data tracking to support reporting requirements.
• Ensure compliance with contractual and regulatory requirements.

Skills

Database systems

Virtual platforms

Organizational skills

Math skills

Communication skills

Independent judgement

Written and oral comprehension

Problem solving

Education

Associate’s degree in Human Services, Social Work, Psychology or Related Field

Tools

Microsoft Office

Excel

Job description

• Base Pay $18.60 - $21.22 / Hour
• Job Category Human Services, Social Services, Behavior Health Services
• Employee Type Non-Exempt

Contact information

• Name Rachel Hurd

Description

The Provider Services Coordinator is responsible for supporting and providing professional development opportunities for the childcare workforce on best practices which will help strengthen their businesses and improve the quality of care being provided. Ensure technical assistance and consultation is offered on issues related to regulations, child development, working with special services, business management, and career development. The specialist will maintain processes for tracking data to support all reporting requirements that apply to the program. Adhere to all contractual and regulatory requirements.

• Experience working with database systems and tracking systems and a variety of virtual platforms.
• Strong organizational and competent math skills.
• Communication and language skills to comprehend documents and other correspondence.
• Strong computer skills with basic knowledge of Excel Microsoft office and other office equipment such as copier, scanner, fax etc...
• Ability to interact with customers from a variety of backgrounds and with different levels of management.
• Ability to exercise occasional independent judgement.
• Capability to apply common sense understanding to carry out instructions in written and oral form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Requirements

Education requirements

Associate’s degree in Human Services, Social Work, Psychology or Related Field

The ideal candidate must have a driver’s license, meeting agency standards and consistent, reliable transportation that will allow regular travel in and around the service area. Agency Driver Record History standards information can be obtained by calling Human Resources at 607-776-2125.A background check will be conducted.

Summary

As a full-time Pro Action employee, some of the benefits you are eligible for include medical, dental, and vision insurance, a 403b retirement plan with employer-based contributions, generous personal and sick Leave and more.

Interviews are scheduled by the hiring manager for applicants whose qualifications best meet the needs of the department and agency.

It is the policy of Pro Action of Steuben and Yates, Inc not to discriminate against any applicant or employee, intern, volunteer, etc., based on race (including traits historically associated with race, such as hair texture and protective hairstyles), color, creed, religion (including wearing attire, clothing or facial hair in accordance with the tenets of religion), sex (including pregnancy, childbirth or related medical conditions and transgender status), gender identity or expression, reproductive health decisions, familial status, national origin, physical or mental disability (including gender dysphoria and being a certified medical marijuana patient), genetic information (including predisposing genetic characteristics), age (18 and over), veteran status, military status, sexual orientation, marital status, certain arrest or conviction records, domestic violence victim status, and any other status protected by applicable federal, state or local laws.