Provider Relations Specialist - Call Center Support

Medrisk Llc; California (MO); On-site; USD 23,000 - 26,000; Full time

Job summary

Medrisk Llc is seeking a Provider Relations role in CA, US. The position handles provider inquiries via phone, fax, or email using cost-containment software and logs all touches in the tracking system. Strong typing, data entry, andMS Office skills are required.

Responsibilities include answering calls, handling emails, maintaining professional interactions, and meeting productivity standards with reliable attendance. Relevant experience in a call center or customer service is preferred.

Qualifications

• Experience in a Call Center or Customer Service department, 1-3 years

Responsibilities

• Answer phone calls and respond to provider inquiries
• Handle provider email and FAX inquiries as assigned
• Log all provider interaction in tracking software
• Maintain professional contact with providers
• Adhere to Productivity Standards
• Regular, reliable, and punctual attendance
• Other duties as assigned

Skills

Call Center Experience

Typing 40 WPM

10-key data entry

MS Word

MS Excel

Excellent communication

Attention to detail

Customer focus

Verbal communication

Phone skills

Education

High School diploma or equivalent

Associates Degree preferred

Tools

MS Word

MS Excel

10-key keyboard

Job description

Medrisk Llc is seeking a Provider Relations role in CA, US. The position handles provider inquiries via phone, fax, or email using cost-containment software and logs all touches in the tracking system. Strong typing, data entry, andMS Office skills are required.

Responsibilities include answering calls, handling emails, maintaining professional interactions, and meeting productivity standards with reliable attendance. Relevant experience in a call center or customer service is preferred.