Provider Onboarding & Relationship Specialist

Mindful Support Services; Washington (District of Columbia); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

401(k) plan

Paid holidays

PTO

Job summary

Mindful Support Services in the United States is seeking an Account Relationship Sales Specialist (Onboarding Specialist) to guide new clinicians through the private practice partnership journey. You will lead onboarding, coaching, credentialing, and practice setup, helping providers feel confident and connected as they launch.

The role emphasizes relationship building, process management, and achieving onboarding milestones within a collaborative service environment.

Qualifications

• Bachelor’s degree preferred in business/HR/psychology or related field.
• 2+ years in onboarding, HR, client success, or account management.
• Strong organization, attention to detail, and prioritization.
• Excellent written and verbal communication with a customer focus.
• Proficient with CRM systems, Microsoft Office, and Power BI.

Responsibilities

• Build relationships to support provider success.
• Lead onboarding meetings and manage the onboarding lifecycle.
• Coordinate communications and credentialing requirements.
• Track progress toward readiness and provide feedback.
• Collaborate with internal teams to ensure a seamless onboarding experience.

Skills

Onboarding experience

Customer success mindset

Communication skills

Organizational skills

Education

Bachelor’s degree in business, Human Resources, Psychology, or related field

Tools

CRM systems

Power BI

Microsoft Office

Job description

Mindful Support Services in the United States is seeking an Account Relationship Sales Specialist (Onboarding Specialist) to guide new clinicians through the private practice partnership journey. You will lead onboarding, coaching, credentialing, and practice setup, helping providers feel confident and connected as they launch.

The role emphasizes relationship building, process management, and achieving onboarding milestones within a collaborative service environment.