Provider Onboarding Coordinator

AdventHealth; Hendersonville (NC); On-site; USD 26,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Job summary

AdventHealth is hiring for a Credentialing Administrator to support Medical Staff credentialing across multiple campuses. You will collect and input provider data, manage credentialing applications, and coordinate onboarding and HR processes.

The role requires healthcare admin experience, strong organization, and the ability to handle confidential information with discretion. This full-time position is based in Hendersonville, NC with day shift responsibilities.

Qualifications

• Requires 1+ administrative support experience in a healthcare setting.

Responsibilities

• Collects data for credentialing within 30 days of LOI for new and temporary providers.
• Stores and inputs provider documents into credentialing system.
• Provides credentialing info and instructions after LOI.
• Oversees Medical Staff Credentialing across campuses.
• Generates provider status reports for leaders and notifies management if timelines are missed.
• Coordinates New Provider Orientation and training schedules.
• Performs HR processing including benefits enrollment, drug screenings, and employment verification.
• Ensures background checks and NPDB reports are conducted.
• Notifies departments of provider and practice acquisition start dates.
• Manages recredentialing for providers at multiple campuses (Medicaid/Medicare/Tricare).
• Other duties as assigned

Skills

Customer service

Time management

Written & verbal communication

English proficiency

Organizational skills

Confidentiality

Team collaboration

Flexibility

Presentation skills

Microsoft Teams

Education

Bachelor's degree

Field of Study: business/health care/engineering/information systems/mathematics

Tools

Microsoft Outlook

Excel

PowerPoint

Word

Teams

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

100 HOSPITAL DR

City

HENDERSONVILLE

State

North Carolina

Postal Code

28792

Job Description

Collects all necessary data for Medical Staff, Malpractice, and Managed Care credentialing within 30 days of signed Letter of Intent for new providers, acquisitions, and temporary providers. Stores and inputs provider documents and information into the credentialing system, populating initial credentialing applications for Risk and Managed Care. Provides credentialing information and detailed instructions to providers immediately following signed Letter of Intent. Oversees Medical Staff Credentialing process for multiple campuses throughout the division. Provides regular, thorough reports on provider status to applicable leaders and alerts higher management when timelines are missed or in jeopardy. Works closely with Risk, Medical Staff, and Managed Care teams to ensure timely credentialing completion. Coordinates New Provider Orientation, New Employee Experience, and various training schedules. Conducts HR processing including benefit enrollment, drug screenings, employment verification, and requests for marketing materials and EMR access. Ensures provider background checks and National Provider Databank reports are conducted and completed. Notifies all applicable departments of impending provider and new practice acquisition start dates. Coordinates collection and distribution of all provider status-related forms related to provider changes. Manages Medical Staff and Managed Care recredentialing for all existing providers at multiple campuses, including Medicaid, Medicare, and Tricare re-enrollment. Other duties as assigned

Knowledge, Skills, and Abilities

• Working knowledge of Microsoft Outlook, Excel, PowerPoint, Word, and Teams. [Required]
• Must have excellent customer service, time management, written and verbal communication skills. [Required]
• Demonstrates ability to analyze situations accurately and take effective action. [Required]
• Demonstrates ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. [Required]
• Excellent organizational skills and attention to details. [Required]
• Ability to handle confidential and sensitive information with discretion and maintain a high level of confidentiality. [Required]
• Ability to work collaboratively with other teams. [Required]
• Flexibility and adaptability to changing priorities and deadlines. [Required]
• Presentation skills. [Preferred]
• Advanced knowledge of Microsoft Suite. [Preferred]

Education

• Bachelor's [Preferred]

Field Of Study

• business, health care, engineering, information systems, or mathematics discipline

Work Experience

• 1+ administrative support in a healthcare setting [Required]

Additional Information

• N/A

Licenses And Certifications

• N/A

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$19.15 - $35.61

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.