Provider Field Relations Specialist - Southern CA (Remote)

Gainwell Technologies LLC; Columbus (OH); Remote; USD 70,000 - 75,000; Full time

Benefits offered by this job

Flexible vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Leadership/Technical developmentAcadem

Job summary

Gainwell Technologies is seeking an experienced Provider Field Representative to support providers across a Southern California territory. This remote, field-based role involves home-based work with regular travel for visits, training, and outreach activities to ensure Medi-Cal program adherence.

You will build relationships, educate providers, deliver workshops, and resolve billing or claims issues. The role requires strong communication, organization, and the ability to operate independently

Qualifications

• Three or more years of experience in provider relations or a related healthcare function.
• Experience working with healthcare providers, provider offices, or healthcare organizations.
• Experience delivering training, presentations, or educational sessions in virtual and in-person settings.
• Medi-Cal or Medicaid experience is preferred.
• Ability to travel throughout a Southern California territory, including occasional overnight travel.

Responsibilities

• Build and maintain relationships with healthcare providers and provider organizations in the Southern California territory.
• Conduct virtual and onsite provider visits to educate, train, and support Medi-Cal program requirements.
• Develop and deliver provider training through workshops, seminars, webinars, and in-person events.
• Provide one-on-one billing support and investigate provider billing and payment issues.
• Serve as a liaison between providers, associations, internal teams, and client representatives.
• Apply Medi-Cal policies to research and resolve provider questions and issues.
• Identify provider trends and opportunities for education or process improvement; report findings to leadership.
• Exercise independent judgment within guidelines; escalate complex issues as needed.

Skills

Provider relations

Provider outreach

Provider education

Healthcare operations

Healthcare claims

Medi-Cal/Medicaid

Travel readiness

Training delivery

Communication skills

Customer service

Job description

Gainwell Technologies is seeking an experienced Provider Field Representative to support providers across a Southern California territory. This remote, field-based role involves home-based work with regular travel for visits, training, and outreach activities to ensure Medi-Cal program adherence.

You will build relationships, educate providers, deliver workshops, and resolve billing or claims issues. The role requires strong communication, organization, and the ability to operate independently