Provider Enrollment - REMOTE

Gainwell Technologies; Hamilton (NJ); Remote; USD 31,000 - 45,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Educational assistance

Generous vacation policy

Job summary

Gainwell Technologies in Hamilton, NJ is seeking a Provider Enrollment - REMOTE role to respond to client questions, update account histories, and ensure queries are resolved while meeting SLAs. This remote position emphasizes independent work, strong organization, and collaboration with teammates and clients.

The role offers growth opportunities, flexible work arrangements, and a focus on healthcare technology solutions that make a difference for members served.

Qualifications

• Skilled in Microsoft Word Applications and general PC knowledge.
• Ability to work independently.
• Strong organizational and time management skills.
• Skilled at working independently and collaboratively.

Responsibilities

• Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed.
• Update account history and follow up with clients to confirm inquiries are resolved.
• Adhere to the client’s SLAs and consistently meet production targets.
• Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes.
• Review and recommend changes to procedures and workflows to improve efficiency.

Skills

MS Word/PC knowledge

Independent work

Organizational skills

Collaborative work

Job description

Work Mode: Virtual (Exception only)

Location: Hamilton, NJ, US, 08619-1288

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Provider Enrollment - REMOTE at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed
• Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved
• Adhere to the client’s SLAs and consistently meet production targets
• Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes
• Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow

What we're looking for

• Skilled in Microsoft Word Applications and general PC knowledge
• Ability to work independently
• Adhere to Gainwell Attendance Policy.
• Strong organizational and time management skills.
• Skilled at working independently and collaboratively.

What you should expect in this role

• Remote positions employees' Broadband Internet connections should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
• Remote role – required to have a home office or room with a door to separate from anyone in the house. Hours are 8am-4:30pm with a 10 minitue break in the morning and a 10 minitue break in the afternoon.
• The deadline to submit applications for this posting is October 30, 2026.
• #LI-REMOTE
• #LI-LS2

The pay range for this position is$31,200.00-$44,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.