Provider Enrollment Lead | Credentialing Ops & Team Coach

Rochester Regional Health; United States; On-site; USD 28,000 - 32,000; Full time

Job summary

Rochester General Hospital is seeking a Lead Provider Enrollment Associate at the Riedman Campus in Rochester, NY. The role combines hands-on enrollment work with team leadership to ensure prompt credentialing and timely payer enrollment. This leadership position supports the Director and guides a team of enrollment associates.

You will oversee workflow, participate in process improvements, and maintain Apogee software configurations to optimize efficiency while upholding regulatory standards.

Qualifications

• Associates degree or equivalent combination of education and work experience.
• 4 years related work experience in a healthcare setting preferred.
• Notary Public required within one year from date of hire.

Responsibilities

• Plan, organize, assign and supervise day-to-day operations of the enrollment team.
• Schedule staffing to meet operational demands and maintain workflow.
• Provide leadership to credentialing associates and coordinate with director.
• Communicate performance feedback and coaching to team members.
• Develop electronic processes to improve efficiency in credentialing tasks.
• Monitor Apogee credentialing software and implement changes for efficiency.
• Ensure tasks meet regulatory standards and maintain data accuracy.
• Provide timely enrollment services with professionalism and accuracy.
• Review and submit provider applications with supporting documents.

Skills

Leadership

Customer service

Communication

Education

Associates degree or equivalent

Notary Public certification

Job description

Rochester General Hospital is seeking a Lead Provider Enrollment Associate at the Riedman Campus in Rochester, NY. The role combines hands-on enrollment work with team leadership to ensure prompt credentialing and timely payer enrollment. This leadership position supports the Director and guides a team of enrollment associates.

You will oversee workflow, participate in process improvements, and maintain Apogee software configurations to optimize efficiency while upholding regulatory standards.