Provider Eligibility & Support Specialist

Child Care Resource Center; Palmdale (CA); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Child Care Resource Center in Palmdale, CA is seeking a Provider Liaison who analyzes provider eligibility and helps with documentation for CCFA programs. Under general supervision, you will review records, process enrollments, and respond to inquiries from childcare providers.

The role emphasizes accuracy, timely processing, and strong customer service as you coordinate with multiple departments. A hybrid work schedule and background checks are part of the position, with the goal of ensuring

Qualifications

• Associate's degree in Child Development, Social Work, Family Studies, or related field.
• High School diploma or equivalent with 2 years of relevant work experience.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Receive and process documentation to determine provider eligibility.
• Process Trustline applications and letters for compliance with guidelines.
• Provide primary customer service to providers via walk-in, phone, and email.

Skills

Data entry

Customer service

Education

Associate's degree in Child Development, Social Work, Family Studies, or related field

High School diploma or equivalent with 2 years of relevant work experience

Tools

Windows-based software

Job description

Child Care Resource Center in Palmdale, CA is seeking a Provider Liaison who analyzes provider eligibility and helps with documentation for CCFA programs. Under general supervision, you will review records, process enrollments, and respond to inquiries from childcare providers.

The role emphasizes accuracy, timely processing, and strong customer service as you coordinate with multiple departments. A hybrid work schedule and background checks are part of the position, with the goal of ensuring