Provider Data & Client Services Specialist

Reliant Health Partners, LLC; United States; Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision,

401(k) employer match

HSA & FSAs

PTO and disability leave

Employee Assistance Program (EAP)

Job summary

Reliant Health Partners is seeking a Client Services Representative to validate and maintain provider information, performing online research or phone verifications to ensure data accuracy and support Senior Representatives.

You will interact with providers, gain a comprehensive understanding of our products, and adhere to client specifications and Reliant protocols. The role may include assisting with administrative requests and special projects as needed.

Qualifications

• 2–3 years of related job experience in health insurance and customer service.
• Experience conducting outreach to providers via phone or other communication means.
• Broad healthcare policy and payment understanding.
• Experience with claims workflow tools or systems.
• Experience with cross-team collaboration.

Responsibilities

• Perform research internally and externally (via internet) to obtain supporting information within the DataManagement department.
• Identify information by categorizing and recognizing differences and similarities.
• Interact with providers to obtain and verify necessary information.
• Develop a comprehensive understanding of our various products.
• Adhere to client specific and Reliant protocols, scripts, and other requirements.
• Perform other job-related duties and special projects as required.
• Other duties as assigned

Skills

Provider outreach

Customer service

Healthcare knowledge

Data research

Tools

Claims workflow tools

Job description

Reliant Health Partners is seeking a Client Services Representative to validate and maintain provider information, performing online research or phone verifications to ensure data accuracy and support Senior Representatives.

You will interact with providers, gain a comprehensive understanding of our products, and adhere to client specifications and Reliant protocols. The role may include assisting with administrative requests and special projects as needed.