Proton Therapy Field Service Specialist

Symmetrio

Palo Alto (CA)

On-site

USD 110,000 - 165,000

Full time

4 days ago

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Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401K, IRA)

Paid Time Off

Job summary

Symmetrio is recruiting a full-time Field Service Engineer to support proton therapy systems at customer sites. The role combines electrical, mechanical, and software troubleshooting in a customer-facing environment with travel requirements.

The ideal candidate will have a strong background in engineering or related technical fields and must be able to work flexible shifts, nights, weekends, and holidays, with domestic and international travel as needed.

Qualifications

Bachelor's degree preferred or 4–6+ years of relevant technical experience.
Strong electrical/electronic and mechanical troubleshooting abilities.
Experience with computer interfaces, instrumentation, and control systems.
Knowledge of computer networks and networking techniques.
Experience traveling domestically and internationally for extended periods.

Responsibilities

Operate, troubleshoot, test, and maintain proton therapy systems and related equipment at customer sites.
Provide on-site technical support, including preventive and corrective maintenance, repairs, and post-service testing.
Troubleshoot electrical, mechanical, software, instrumentation, control, and system interface issues to restore equipment performance.
Monitor system operation and treatment performance, communicating status to customers and internal teams.
Maintain service tools, calibrated equipment, on-site spare parts, inventory, and materials required for field support.