Proton Therapy Field Service Engineer

Symmetrio

Omaha (NE)

On-site

USD 55,000 - 58,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401K, IRA)

Paid Time Off (Vacation, Sick, & %

Job summary

Symmetrio is seeking a Field Service Engineer to provide on-site technical support for proton therapy systems at customer sites. The role requires strong electrical, mechanical, and software troubleshooting skills, with a focus on safety and regulatory compliance.

The position is full-time and based in Omaha, Nebraska, with travel domestically and internationally. Candidates should be comfortable with flexible shifts, weekends, nights, and holidays, and be able to lift up to 50 lbs.

Qualifications

Bachelor’s degree in Engineering, Physics, or related technical field or 4–6+ years of relevant technical experience.
Experience with radiation therapy equipment, proton therapy systems, medical physics, or dosimetry is strongly preferred.
Strong electrical/electronic and mechanical troubleshooting skills on complex equipment.
Experience with instrumentation, computer interfaces, control systems, imaging systems, and software troubleshooting.
Knowledge of computer networking and networking techniques.

Responsibilities

Operate, troubleshoot, test, and maintain proton therapy systems and related equipment at customer sites.
Provide on-site technical support, including preventive maintenance, corrective maintenance, repairs, and post-service testing.
Troubleshoot electrical, mechanical, software, instrumentation, control, and system interface issues to restore equipment performance.
Monitor system operation and treatment performance, identify potential issues or improvements, and communicate system status to customers and internal teams.
Support related clinical and technical systems, including motion control systems, CT scanners, X-ray and radiological equipment, and robotic systems.
Perform service activities in accordance with maintenance schedules, quality requirements, regulatory standards, and customer expectations.
Document service interventions, equipment issues, performance metrics, and corrective actions in accordance with facility, FDA, and quality requirements.
Maintain service tools, calibrated equipment, on-site spare parts, inventory, and other materials required for field support.
Develop and maintain technical knowledge of system software, control systems, electrical systems, vacuum systems, water cooling, and hospital infrastructure.
Provide a high level of customer service while working independently, collaborating with internal teams, and maintaining a strong focus on safety and compliance.