Protocol Analytics Product Manager – Customer Solutions

Pico; Krakow (WI); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Pico is seeking a Technical Product Manager for Protocol Analytics & Customer Solutions. The role bridges customers, data and product strategy, working with Sales Engineering, Support and Engineering to translate real-world trading challenges into analytics and product capabilities.

You will operate in a highly agile environment across regions (EMEA, USA, APAC), with weekly office time and remote work. Travel occasionally.

Qualifications

• Experience in Product Management, Software Engineering, Sales Engineering, Solutions Architecture or a related technical role.

Responsibilities

• Lead the prioritisation of exchange-driven protocol changes and customer-requested enhancements, balancing urgency, commercial value and long-term product direction.
• Own the product conversation for customer-driven protocol and analytics requests, turning customer problems into clear opportunities for differentiated Corvil capability.
• Work directly with customers and Sales Engineering in opportunities, workshops and proof-of-value engagements to uncover the analytics that matter most in real trading environments.
• Write clear, actionable requirements for Engineering that capture the customer problem, expected behaviour, technical context, priorities and acceptance criteria.
• Partner with Support and Engineering to investigate customer enquiries, identify recurring patterns and turn field insight into practical analytics, usability improvements and roadmap opportunities.
• Communicate roadmap priorities, trade-offs and delivery status clearly to Sales, Support, Engineering and leadership stakeholders.
• Operate effectively in a highly agile environment with changing priorities and frequent reprioritisation.
• Champion the voice of the customer in product planning to deliver analytics that solve real-world problems for demanding financial markets customers.

Skills

Product Management

Software Engineering

Sales Engineering

Solutions Architecture

Job description

Pico is seeking a Technical Product Manager for Protocol Analytics & Customer Solutions. The role bridges customers, data and product strategy, working with Sales Engineering, Support and Engineering to translate real-world trading challenges into analytics and product capabilities.

You will operate in a highly agile environment across regions (EMEA, USA, APAC), with weekly office time and remote work. Travel occasionally.