Protective Services Tech Program Lead - Hybrid

Nationwide Mutual Insurance Company; Columbus (OH); Hybrid; USD 118,000 - 222,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Disability coverage

Paid time off

Nine paid holidays

401(k) with company match

Pension plan

Business casual attire

Job summary

Nationwide Mutual Insurance Company seeks a Technology Program Manager to lead strategic initiatives for Protective Services. You’ll own end-to-end delivery from planning to operations, partnering across business and technology teams to drive outcomes and innovative solutions.

The role requires strong program governance, budgeting, risk management, and executive-level communications. Based in Columbus with a hybrid work model, you’ll deliver value through structured delivery and collaboration.

Qualifications

• Six+ years in technology or related field.
• Three+ years delivering outcomes/projects.
• Experience with governance, reporting, and KPI tracking.
• Ability to lead end-to-end delivery and manage dependencies.
• Strong written and verbal communication for senior leadership.

Responsibilities

• Drive end-to-end delivery of technology programs.
• Align priorities with stakeholders and manage dependencies.
• Establish governance, transparency, and accountability.
• Provide executive-ready status reporting and risk communications.
• Manage contracts, SOWs, and vendor oversight.
• Guide teams across cross-functional groups in a fast-paced environment.

Skills

Project leadership

Stakeholder management

Risk management

Budget & financials

Communication skills

Decision making

Agile/Lean/DevOps

Influence & relationships

Self-starter / proactive

Education

Bachelor’s degree preferred

PMI/SAfe/Agile/Lean certs encouraged

Job description

Nationwide Mutual Insurance Company seeks a Technology Program Manager to lead strategic initiatives for Protective Services. You’ll own end-to-end delivery from planning to operations, partnering across business and technology teams to drive outcomes and innovative solutions.

The role requires strong program governance, budgeting, risk management, and executive-level communications. Based in Columbus with a hybrid work model, you’ll deliver value through structured delivery and collaboration.