Technology Program Manager, Protective Services
Nationwide Mutual Insurance Company
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Benefits offered by this job
Job summary
Nationwide Mutual Insurance Company seeks a Technology Program Manager to lead strategic initiatives for Protective Services. You’ll own end-to-end delivery from planning to operations, partnering across business and technology teams to drive outcomes and innovative solutions.
The role requires strong program governance, budgeting, risk management, and executive-level communications. Based in Columbus with a hybrid work model, you’ll deliver value through structured delivery and collaboration.
Qualifications
- Six+ years in technology or related field.
- Three+ years delivering outcomes/projects.
- Experience with governance, reporting, and KPI tracking.
- Ability to lead end-to-end delivery and manage dependencies.
- Strong written and verbal communication for senior leadership.
Responsibilities
- Drive end-to-end delivery of technology programs.
- Align priorities with stakeholders and manage dependencies.
- Establish governance, transparency, and accountability.
- Provide executive-ready status reporting and risk communications.
- Manage contracts, SOWs, and vendor oversight.
- Guide teams across cross-functional groups in a fast-paced environment.
Skills
Education
Job description
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, \"on your side\" goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Looking for an opportunity to make a real impact while helping shape the future of a growing and dynamic team? We're seeking a highly organized, self-driven Technology Program Manager to lead strategic initiatives supporting our Protective Services organization. In this role, you'll own the end-to-end delivery of technology programs, guiding projects from initial planning and scope definition through implementation, execution, and successful transition to ongoing operations. You'll partner with stakeholders across the business and technology teams to drive meaningful outcomes, ensure alignment, and deliver innovative solutions that support our evolving business needs.
- Lead complex technology programs from concept through deployment and operational handoff.
- Partner with internal and external stakeholders to align priorities, manage dependencies, and achieve business objectives.
- Establish and maintain strong program governance, ensuring transparency, accountability, and effective decision-making.
- Deliver executive-ready status reporting, dashboards, financial tracking, milestone updates, and risk management communications.
- Proactively identify, manage, and escalation issues that could impact scope, schedule, budget, risk or business outcomes.
- Leverage project management, collaboration, financial tracking, and reporting tools to provide accurate delivery insights and support data-driven decisions.
- Foster strong communication and collaboration across cross-functional teams in a fast-paced environment.
- Proven experience leading technology projects and programs with multiple stakeholders and competing priorities.
- Exceptional project management, organization, and prioritization skills.
- A proactive, self-starter mindset with the ability to work independently and drive results.
- Strong communication and relationship-building skills, including experience presenting to senior leadership.
- Demonstrated ability to manage budgets, timelines, risks, and dependencies effectively.
- Experience within Corporate Real Estate (CRE) or Protective Services environments is a plus, but not required.
This is an opportunity to play a key role in delivering technology solutions that support critical business operations while joining a team that is growing, evolving, and making a difference. If you thrive on bringing structure to complexity, influencing outcomes, and leading impactful technology initiatives, we'd love to hear from you.
This position is based in Columbus, Ohio and follows a hybrid work model, with an expectation of working in the office 3-5 days per week.
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the STEM OPT Extension program.
If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Delivery Leader you’ll be responsible for delivering value and outcomes. Delivery leaders are expected to have an end-to-end vista on delivery, manage dependencies, remove blockers, engage partners, manage financials, maximize vendor relationships, and enable an iterative delivery of value. You will need to keep pace with software delivery and organizational change methods and tools. Delivery leaders should also understand relevant Financial and Agile/Lean/DevOps tools and techniques.
- Drives the End to End delivery of expected business outcomes, realization of benefits as outlined in the business case, drives incremental value, drives incremental planning, and drives dependency scope definition.
- Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
- Responsible for the communication, critical issues, visibility, change management guidance to deliver business outcomes.
- Key contributor in the facilitation of contract negotiations, statement of work development and vendor oversight toward expected goals.
- Drives the prioritization of deliverables, handles moderate to complex issues/risks, governs dependencies.
- Is responsible for the delivery of status/health reports to drive value delivery tracking (ex: KPIs), optimizes the flow of value and ensures demand/capacity is handled.
- Works with medium to large project/product financials.
- Serves as a professional to others around delivering business outcomes, benefit realization, agile delivery, and Lean.
- May perform other responsibilities as assigned.
Reports to Delivery Leader or Business Solution Area Executive.
- Education: Undergraduate studies (bachelor’s degree preferred) in management information systems, engineering, math, computer science, data analytics or comparable experience and education strongly preferred.
- License/Certification/Designation: Technology certifications or PMI, SAFE, Agile or Lean designations are encouraged.
- Experience: Six or more years of experience in technology or related field.
- Experience: Three years demonstrated proficiency in delivering outcomes/projects.
- Experience: Awareness of emerging technologies and/or industry trends.
- Knowledge, Abilities and Skills: Ability to make decisions and recommendations.
- Knowledge, Abilities and Skills: Aptitude to influence, establish relationships and set priorities.
- Knowledge, Abilities and Skills: Excellent verbal and written communication skills to interact with all levels of associates, senior management and/or vendors.
- Insurance/financial services industry knowledge a plus.
- Other criteria, including leadership skills, competencies and experiences may take precedence.
- Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Regularly and consistently demonstrates the Nationwide Values.
Overtime Eligibility: Exempt (Not Eligible) Working Conditions: Normal office environment. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
- medical/dental/vision
- life insurance
- short and long term disability coverage
- paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
- nine paid holidays
- 8 hours of Lifetime paid time off
- 8 hours of Unity Day paid time off
- 401(k) with company match
- company-paid pension plan
- business casual attire
- and more
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Consultant, Delivery Leader : $118,000.00-$222,000.00
The expected starting salary range for Consultant, Delivery Leader : $118,000.00 - $178,000.00
At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care - and we've been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're a great place to work, too, and let us know – can you see yourself at Nationwide?
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