Protective Services Officer Unarmed – Richmond Community Hospital

EasyService; Richmond (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

403(b) with employer contributions

Tuition assistance

Job summary

Bon Secours Mercy Health is seeking a Protective Services Officer Unarmed at Richmond Community Hospital. The role focuses on internal and external safety, responding to calls, and supporting the overall security of the facility.

Responsibilities include patrolling, enforcing policies, and documenting activities. The position requires a high school diploma or GED, a valid driver’s license, and BLS certification within 6 months of hire.

Qualifications

• High school diploma or GED required.
• BLS Basic Life Support – American Heart Association required within 6 months of hire.
• 1–2 years of security, law enforcement, or military experience preferred.

Responsibilities

• Escort patients, visitors, and staff; patrol grounds; mitigate environment of care hazards.
• Deter criminal activity via routine patrols of hospital property, parking lots and decks.
• Enforce policies including parking, visitation, drug enforcement, and tobacco-free/smoking policy.
• Monitor activity on CCTV and respond to escalating situations requiring Protective Services involvement.
• Intervene in confrontations as appropriate and document all duties performed, including logs and incident reports.

Skills

Microsoft Word

Defensive tools

Restraint equipment

Radio communication

Report writing

Surveillance systems

Access control software

Education

High school diploma or GED

Vocational/Technical Degree

Job description

Protective Services Officer Unarmed – Richmond Community Hospital

Scheduled weekly hours: 40, Work shift: Evenings/Nights.

Job Summary

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities, including investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Functions

• Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property, including all parking lots and decks.
• Enforces policies such as parking regulations, visitation policies, drug enforcement, and tobacco‑free/smoking policy.
• Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervenes in patient, visitor, and/or staff confrontations as appropriate.
• Documents all duties performed, including completion of daily activity logs and incident reports.

Education

• High school diploma or GED (required).
• Vocational/Technical Degree (preferred).

Required Licensing & Certifications

• Valid driver’s license (required).
• BLS Basic Life Support – American Heart Association (required within 6 months of hire).

Experience

• 1–2 years of security, law enforcement, or military experience (preferred).

Skills & Abilities

• Hard/Tech/Clinical Skills: Basic skills using Microsoft Word; proficiency in defensive tools and restraint equipment (batons, handcuffs, body‑worn cameras, soft restraints); radio communication; report writing; surveillance systems; access control software.
• Soft/Interpersonal Skills: Effective communication, active listening, empathy, conflict resolution.

Training

• Non‑Violent Crisis Intervention Training (required within 6 months of hire).

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible).
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts.
• Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders.
• Tuition assistance, professional development and continuing education support.

Equal Opportunity Employer

Bon Secours is an equal opportunity employer. In accordance with federal and state laws, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, protected veteran status, or disability. If you have a disability and would like to request a reasonable accommodation, please contact the Talent Acquisition Team at [e-mail].