Protective Services Officer Unarmed - Bon Secours Westchester Emergency Center

Mercy Health; Midlothian (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off

Job summary

Bon Secours is seeking an Unarmed Protective Services Officer for the Westchester Emergency Center. The role focuses on ensuring safety for patients, visitors, and staff, including escorts, patrols, and incident responses.

The officer participates in investigations and detentions as needed and responds to routine and emergency calls. Requirements include a high school diploma or GED, a valid driver’s license, and BLS certification within 6 months.

Qualifications

• Basic word processing skills (Word).
• Proficiency with safety equipment and restraint tools.
• Strong radio communication, incident reporting, and access control documentation.

Responsibilities

• Escort patients, visitors and staff; patrol grounds and monitor safety.
• Deter criminal activity through routine patrols of hospital property.
• Enforce hospital policies (parking, visitation, drug, tobacco).
• Monitor CCTV and respond to escalating situations.
• Intervene in confrontations; document all duties and reports.

Skills

Basic Word skills

Defensive tools handling

Radio & surveillance tech

Effective communication

Non- Violent Crisis Intervention

Education

High school diploma or GED

Vocational/Technical degree (preferred)

Tools

Defensive tools & restraints

Job description

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

16

Work Shift:

Evenings (United States of America)

Protective Services Officer Unarmed - Bon Secours Westchester Emergency Center

Job Summary:

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Functions:

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.

• Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.

• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.

• Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.

• Intervenes in patient, visitor and/or staff confrontations as appropriate.

• Documents all duties performed to include completion of daily activity logs and incident reports.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

• High school diploma or GED (required)

• Vocational/Technical Degree (preferred)

Required Licensing & Certifications:

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

Experience:

• 1-2 years of security, law enforcement, or military experience (preferred)

Skills & Abilities:

Hard/Tech/Clinical Skills_:_

• __Basic skills using Microsoft Word

• Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.

• Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.

Soft/Interpersonal Skills:

• Effective Communication, Active Listening, Empathy, Conflict Resolution

Training:

• Non-Violent Crisis Intervention Training (Required within 6 months of hire)

Range:

• Minimum: $18.11
• Maximum: $27.17

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Security - St. Francis - Richmond

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Aff... please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].