Protective Services Officer Unarmed- Rappahannock General Hospital - PRN

Bon Secours Mercy Health; Kilmarnock (VA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

403(b) retirement plan

Medical/dental/vision coverage

Paid time off

Job summary

Bon Secours Mercy Health is seeking a Protective Services Officer Unarmed at Rappahannock General Hospital in Virginia. You will support patient, visitor and staff safety by patrolling grounds, escorting individuals, and responding to emergencies.

Qualifications include a high school diploma or GED and BLS certification within 6 months of hire; 1–2 years in security or related fields is preferred. Valid driver’s license and Non-Violent Crisis Intervention training are beneficial.

Qualifications

• High school diploma or GED required.
• BLS Basic Life Support certification required within 6 months of hire.
• 1–2 years of security, law enforcement, or military experience preferred.

Responsibilities

• Escort patients, visitors and employees; patrol grounds and monitor safety hazards.
• Deter criminal activity through routine patrols of hospital property including parking areas.
• Enforce hospital policies (parking, visitation, drug enforcement, tobacco/smoke policy).
• Monitor CCTV and coordinate with clinical teams and law enforcement as needed.
• Document all duties; complete daily activity logs and incident reports.

Skills

Effective Communication

Active Listening

Empathy

Conflict Resolution

Education

High school diploma or GED

Vocational/Technical Degree (preferred)

Tools

MS Word

Access control software

Surveillance systems

Radio communication devices

Defensive tools handling

Job description

Protective Services Officer Unarmed - Rappahannock General Hospital

Job Summary:

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Functions:

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
• Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed to include completion of daily activity logs and incident reports.

Education:

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

Required Licensing & Certifications:

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

Experience:

• 1-2 years of security, law enforcement, or military experience (preferred)

Skills & Abilities:

Hard/Tech/Clinical Skills:

• Basic skills using Microsoft Word
• Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
• Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.

Soft/Interpersonal Skills:

• Effective Communication, Active Listening, Empathy, Conflict Resolution

Training:

• Non-Violent Crisis Intervention Training (Required within 6 months of hire)

Range:

Minimum: $18.11

Maximum: $27.17

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.