Protective Services Investigator - Elderly & Disabled

Oregon Cascades West Council of Governments; Toledo (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

Oregon Cascades West Council of Governments is seeking a qualified professional to investigate abuse and neglect involving elderly and disabled persons in the community and care facilities across the three-county area.

The role requires thorough assessments, crisis intervention, and coordination with law enforcement, healthcare providers, and community resources to promote safety and well-being. A bachelor’s degree in related fields is preferred and the position may involve after-hours work.

Qualifications

• Bachelor’s degree with emphasis in human, social, behavioral, or criminal sciences.
• Course work in social services, geriatrics, and health care or experience providing knowledge of medical terminology affecting protected populations and/or investigative processes; OR any satisfactory equivalent combination of education, training and experience which demonstrates the knowledge, skills, and abilities to perform the job.

Responsibilities

• Screens Allegations and Completes Investigations of protective service and abuse/neglect allegations for elderly persons and/or people with disabilities in the community, at community-based care facilities, and nursing facilities.
• Responds to referrals of protective services and abuse for elderly persons with disabilities in accordance with Oregon Administrative Rules.
• Provides comprehensive assessment and crisis intervention services for protective service/abuse situations for elderly persons and people with disabilities as needed including arranging for medical care, alternative living arrangements and other needed services.
• Refers protective service/abuse cases to ongoing case management or other services following crisis resolution, as appropriate.
• Conducts comprehensive initial assessment and periodic review of needs for individuals in risk management category. Develops individualized plans in collaboration with other community agencies and resources to reduce risk to the client.
• Accompanies local law enforcement as required.
• Coordinates with volunteer agencies to provide services to risk management clients.
• Coordinates actions with law enforcement personnel, District Attorney, or other community partners to arrange for victim’s safety and security.
• Works with client, family, and other community resources to resolve ongoing case problems.
• Serves as a resource to providers, case managers, other public agencies, and the public.
• Completes clear and concise abuse reports which may be used in legal and corrective action proceedings in a timely manner and in accordance with Oregon Revised Statutes and Oregon Administrative Rule.
• Makes presentations and conducts abuse prevention and education outreach as required.
• Participates on Multidisciplinary Team.
• Provides backup support to unit staff as directed by supervisor.
• May assist Case Managers in Medicaid eligibility process. If assigned, completes eligibility in full, including all necessary paperwork and MMIS documents.

Skills

Communication skills

Oral & written communication

HIPAA knowledge

Investigation basics

Time management

Interpersonal skills

Education

Bachelor’s degree in human, social, behavioral, or criminal sciences

Job description

Oregon Cascades West Council of Governments is seeking a qualified professional to investigate abuse and neglect involving elderly and disabled persons in the community and care facilities across the three-county area.

The role requires thorough assessments, crisis intervention, and coordination with law enforcement, healthcare providers, and community resources to promote safety and well-being. A bachelor’s degree in related fields is preferred and the position may involve after-hours work.