Prosthesis Services Lead

The Ohio State University Wexner Medical Center; United States; On-site; USD 50,000 - 70,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off including holidays

State retirement plan and employer-con

Job summary

Ohio State University James Cancer Hospital's Hope's Boutique seeks a Prosthesis Services Lead to direct boutique operations, including purchasing, inventory, and staffing, while ensuring top‑notch customer service.

You will partner with management to develop strategies that grow revenue and improve profitability, balancing patient care with retail operations within a comprehensive cancer care setting.

Qualifications

• High School diploma or GED.
• Certification or vocational training may be required.
• Associate degree in relevant field may be preferred.
• 4 years of relevant experience required.
• 6 or more years of relevant experience preferred.
• Ongoing: Meets mandatory education, inservice, and health surveillance requirements.
• Demonstrate competence in technical, interpersonal and cognitive skills required to meet essential job functions.
• Maintain a working knowledge of institutional and departmental policies and procedures.

Responsibilities

• Direct the processes and decisions to guide the operations of a specialized boutique.
• Lead and oversee daily activities such as purchasing, inventory management, and staffing.
• Partner with Manager to drive topline revenue growth and improve profitability.

Skills

Interpersonal skills

Customer service

Education

High School diploma or GED

Associate degree preferred

Certification or vocational training may be required

Job description

Job Title: Prosthesis Services Lead

Department: James | SSCBC Boutique

Scope of Position

The Comprehensive Cancer Center - Arthur G. James Hospital and Richard J. Solove Research Institute and Stefanie Spielman Comprehensive Breast Center are committed to providing high quality health services in detection, diagnosis, treatment and rehabilitation. With one location inside the Breast Center and another in the lobby of The James, Hope's Boutique serves countless cancer patients who can benefit from specialty garments (forms, mastectomy bras, lingerie and swimsuits, etc.), head coverings (wigs, hats, scarves), services (hair/wig styling, makeup artistry), or its wide variety of jewelry, lotions, books, and other retail products. Hope's Boutique and its specialized and talented staff comprise an integral part of the care team and the Breast Center/James Cancer Hospital offerings to its patients and families.

Position Summary

The Prosthesis Services Lead is responsible for directing the processes and making decisions to guide the operations of a specialized boutique. Specifically, the Prosthesis Services Lead will lead and closely oversee daily activities and operations, such as purchasing, inventory management, and personnel resourcing. Further, she/he will ensure consistent strength in customer service including leading and developing several frontline staff. As Prosthesis Services Lead, they will also be responsible for partnering with Manager to determine strategies to drive topline revenue growth and enhance profitability of Hope's Boutique.

Minimum Qualifications

• High School diploma or GED.
• Certification or vocational training may be required.
• Associate degree in relevant field may be preferred.
• 4 years of relevant experience required.
• 6 or more years of relevant experience preferred.
• Ongoing: Meets mandatory education, inservice, and health surveillance requirements.
• Demonstrate competence in technical, interpersonal and cognitive skills required to meet essential job functions.
• Maintain a working knowledge of institutional and departmental policies and procedures.

Career Roadmap

Function: Sales and Customer Service

Sub-Function: Retail

Career Band: Individual Contributor - Technical

Career Level: T4

Additional Information

Location: Spielman Comprehensive Breast Center (0874)

Position Type: Regular

Scheduled Hours: 20

Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Equal Opportunity

The university is an equal opportunity employer, including veterans and disability.

Ohio State Benefits

Ohio State benefits give you options to take care of what matters most to you - and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you'll be part of creating what people need now: pathways to education, research and health care.

Working at Ohio State means you're part of a team with a strong sense of community and an unwavering commitment to excellence - and, of course, incomparable Buckeye spirit.

We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America's leading academic health centers.

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