Retail Sales Assistant

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

The Ohio State University Wexner Medical Center is seeking a Specialist to support The James Patient Family Resource Center and Hope's Boutique. You will help visitors find credible health information and assist retail customers with product selection and purchases.

You will maintain display and inventory of retail items, update online and print materials, and engage with guests to ensure they return for their ongoing information and support needs.

Qualifications

• High School diploma or GED.
• 0 years of relevant experience required.
• 0-2 years of relevant experience preferred.

Responsibilities

• Assist visitors with locating and understanding health information and support programs.
• Assist retail customers with product selection and purchasing.
• Maintain inventory and presentation of Hope's Boutique products and materials in the Patient Family Resource Center.
• Engage with customers to answer questions and encourage continued engagement.

Education

High School diploma or GED

Job description

Current Employees and Students: Please log in to Workday to use the internal job search and application process.

SCOPE OF POSITION

The Comprehensive Cancer Center - Arthur G. James Hospital and Richard J. Solove Research Institute is committed to providing its many and varied patients, caregivers, and families with information regarding their cancer diagnoses, treatments, and available support programs from The James. The James' Patient and Family Resource Center serves as an onsite and physical headquarter to support patients and families. Space is available for provider-family conferences and family/caregiver respite. Additionally, the embedded Hope's Boutique store offers an assortment of retail products to help support patients and families during their respective cancer journeys.

POSITION SUMMARY

The Specialist will work closely with leadership of The James Patient Family Resource Center and Hope's Boutique to maintain a friendly and welcoming environment to all guests. Central to this role, the Specialist will assist visitors with identifying and retrieving relevant and credible health information and support programs. Additionally, The Specialist will assist retail customers with product selection and purchasing. She or he will maintain inventory and presentation of retail products offered at Hope's Boutique and both online resources and print materials in the Patient Family Resource Center. For both spaces, the role is focused on engaging with customers, answering questions and maximizing our patients' and families' return for their continued needs and interests.

Minimum Qualifications

High School diploma or GED. 0 years of relevant experience required. 0-2 years of relevant experience preferred.

FUNCTION: Sales and Customer Service

SUB-FUNCTION: Retail

CAREER BAND: Individual Contributor - Technical

CAREER LEVEL: T1

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.