Property Tech Change Lead for Real Estate Operations

JPMorganChase; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase, a leading financial services firm, seeks a Property Management Technology Change - Senior Associate in New York to drive technology initiatives across the full project lifecycle.

You will oversee budgeting, training, and change management while coordinating stakeholders through planning, development, testing, and rollout. The role emphasizes integration across CAO functions and third-party partners, delivering timely milestones and measurable KPIs.

Qualifications

• Minimum 3 years' experience in related field.
• Bachelor's degree in related field.
• Strong program management and organizational skills, including ability to create integrated project plans managing to deadlines and financial targets.
• Proactive problem solver and gifted multi-tasker.
• Skilled collaborator and integrator experienced at executing projects and driving teams to succeed.
• Ability to work independently, high attention to detail, understand construction critical path timelines, and the ability to manage multiple initiatives simultaneously.
• Excellent project and budget management skills.
• Computer proficiency: Microsoft PowerPoint, Excel, Word, Access, SharePoint.

Responsibilities

• Change Management process oversight including coordination, tracking, and reporting.
• Lead in enhancing the change management process with the use of new technologies.
• Manage technology projects to support the onsite property management and engineering teams.
• Plan, organize and prioritize multiple large, complex end-to-end programs meeting predefined objectives.
• Translate strategies into program/project plans; including scope management, stakeholder engagement, deliverables (KPIs), schedule, etc.
• Work with third party vendors, business partners, Chief Administrative Office (CAO) support group partners and stakeholders to create initial project plans and governance for identified initiatives.
• Work with CAO functional partners and stakeholders on creation of key milestones and timelines including prioritization of work driving milestones to timely execution.
• Ensure integration and coordination across CAO Functions, User Experience and 3rd Party vendor activities, including understanding of all major Initiatives, Program, and project activities to ensure management is responsive, effective, and agile.
• Ensure thoughtful & consistent integration of our CAO Partners – Security, Amenities, Mail, Print, & Communications
• Lead and provide integrative solutions across CAO and employees
• Recommend and implement changes / enhancements to improve processes and/or service efficiency and effectiveness

Skills

Program management

Change management

Budgeting

Stakeholder coordination

Problem solving

Attention to detail

Team collaboration

Microsoft Office

Education

Bachelor's degree in related field

Tools

Microsoft PowerPoint

Excel

Word

Access

SharePoint

Job description

JPMorganChase, a leading financial services firm, seeks a Property Management Technology Change - Senior Associate in New York to drive technology initiatives across the full project lifecycle.

You will oversee budgeting, training, and change management while coordinating stakeholders through planning, development, testing, and rollout. The role emphasizes integration across CAO functions and third-party partners, delivering timely milestones and measurable KPIs.