Property Management Technology Change -Senior Associate

JPMorganChase; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase, a leading financial services firm, seeks a Property Management Technology Change - Senior Associate in New York to drive technology initiatives across the full project lifecycle.

You will oversee budgeting, training, and change management while coordinating stakeholders through planning, development, testing, and rollout. The role emphasizes integration across CAO functions and third-party partners, delivering timely milestones and measurable KPIs.

Qualifications

• Minimum 3 years' experience in related field.
• Bachelor's degree in related field.
• Strong program management and organizational skills, including ability to create integrated project plans managing to deadlines and financial targets.
• Proactive problem solver and gifted multi-tasker.
• Skilled collaborator and integrator experienced at executing projects and driving teams to succeed.
• Ability to work independently, high attention to detail, understand construction critical path timelines, and the ability to manage multiple initiatives simultaneously.
• Excellent project and budget management skills.
• Computer proficiency: Microsoft PowerPoint, Excel, Word, Access, SharePoint.

Responsibilities

• Change Management process oversight including coordination, tracking, and reporting.
• Lead in enhancing the change management process with the use of new technologies.
• Manage technology projects to support the onsite property management and engineering teams.
• Plan, organize and prioritize multiple large, complex end-to-end programs meeting predefined objectives.
• Translate strategies into program/project plans; including scope management, stakeholder engagement, deliverables (KPIs), schedule, etc.
• Work with third party vendors, business partners, Chief Administrative Office (CAO) support group partners and stakeholders to create initial project plans and governance for identified initiatives.
• Work with CAO functional partners and stakeholders on creation of key milestones and timelines including prioritization of work driving milestones to timely execution.
• Ensure integration and coordination across CAO Functions, User Experience and 3rd Party vendor activities, including understanding of all major Initiatives, Program, and project activities to ensure management is responsive, effective, and agile.
• Ensure thoughtful & consistent integration of our CAO Partners – Security, Amenities, Mail, Print, & Communications
• Lead and provide integrative solutions across CAO and employees
• Recommend and implement changes / enhancements to improve processes and/or service efficiency and effectiveness

Skills

Program management

Change management

Budgeting

Stakeholder coordination

Problem solving

Attention to detail

Team collaboration

Microsoft Office

Education

Bachelor's degree in related field

Tools

Microsoft PowerPoint

Excel

Word

Access

SharePoint

Job description

Job Description

Be a part of the property management technology team to lead technology initiatives to drive efficiency in our operation of managing over 70 million square feet of real estate.

As a Property Management Technology Change -Senior Associate within Global Real Estate, you will manage real estate technology initiatives across the full project lifecycle, including budgeting, training, change management, and ongoing program management. You will coordinate project activities and stakeholders through conceptual planning, requirements, development, testing, and rollout. You will oversee change management controls to ensure technology changes impacting buildings are executed in accordance with the established technology change management process.

Job Responsibilities

• Change Management process oversight including coordination, tracking, and reporting
• Lead in enhancing the change management process with the use of new technologies
• Manage technology projects to support the onsite property management and engineering teams
• Plan, organize and prioritize multiple large, complex end-to-end programs meeting predefined objectives
• Translate strategies into program/project plans; including scope management, stakeholder engagement, deliverables (KPIs), schedule, etc.
• Work with third party vendors, business partners, Chief Administrative Office (CAO) support group partners and stakeholders to create initial project plans and governance for identified initiatives
• Work with CAO functional partners and stakeholders on creation of key milestones and timelines including prioritization of work driving milestones to timely execution
• Ensure integration and coordination across CAO Functions, User Experience and 3rd Party vendor activities, including understanding of all major Initiatives, Program, and project activities to ensure management is responsive, effective, and agile
• Ensure thoughtful & consistent integration of our CAO Partners – Security, Amenities, Mail, Print, & Communications
• Lead and provide integrative solutions across CAO and employees
• Recommend and implement changes / enhancements to improve processes and/or service efficiency and effectiveness

Required Qualifications, Capabilities, And Skills

• Minimum 3 years' experience in related field
• Bachelor's degree in related field
• Strong program management and organizational skills, including ability to create integrated project plans managing to deadlines and financial targets – prior experience with project management/coordination required
• Proactive problem solver and gifted multi-tasker
• Skilled collaborator and integrator experienced at executing projects and driving teams to succeed
• Ability to work independently, high attention to detail, understand construction critical path timelines, and the ability to manage multiple initiatives simultaneously
• Excellent project and budget management skills
• Computer proficiency: Microsoft PowerPoint, Excel, Word, Access, SharePoint

Preferred Qualifications, Capabilities, And Skills

• Knowledge of the real estate industry or project management experience

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.