Property Management Technology Change -Senior Associate

J.P. Morgan; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorganChase is seeking a Property Management - Technology Change Senior Associate within Global Real Estate to lead technology initiatives across the full project lifecycle, driving efficiency in operating over 70 million square feet of real estate.

You will coordinate budgeting, training, and change management, manage large end-to-end programs, and collaborate with CAO, vendors, and facilities teams to ensure timely, integrated execution.

Qualifications

• Minimum 3 years’ experience in related field.
• Bachelor’s degree in related field
• Strong program management and organizational skills, including ability to create integrated project plans managing to deadlines and financial targets – prior experience with project management/coordination required
• Proactive problem solver and gifted multi-tasker
• Skilled collaborator and integrator experienced at executing projects and driving teams to succeed
• Ability to work independently, high attention to detail, understand construction critical path timelines, and the ability to manage multiple initiatives simultaneously
• Excellent project and budget management skills
• Computer proficiency: Microsoft PowerPoint, Excel, Word, Access, SharePoint

Responsibilities

• Change Management process oversight including coordination, tracking, and reporting
• Lead in enhancing the change management process with the use of new technologies
• Manage technology projects to support the onsite property management and engineering teams
• Plan, organize and prioritize multiple large, complex end-to-end programs meeting predefined objectives
• Translate strategies into program/project plans; including scope management, stakeholder engagement, deliverables (KPIs), schedule, etc.
• Work with third party vendors, business partners, Chief Administrative Office (CAO) support group partners and stakeholders to create initial project plans and governance for identified initiatives
• Work with CAO functional partners and stakeholders on creation of key milestones and timelines including prioritization of work driving milestones to timely execution
• Ensure integration and coordination across CAO Functions, User Experience and 3rd Party vendor activities, including understanding of all major Initiatives, Program, and project activities to ensure management is responsive, effective, and agile
• Ensure thoughtful & consistent integration of our CAO Partners – Security, Amenities, Mail, Print, & Communications
• Lead and provide integrative solutions across CAO and employees
• Recommend and implement changes / enhancements to improve processes and/or service efficiency and effectiveness

Skills

Program management

Organizational skills

Budget management

Cross-functional collaboration

Problem solving

Attention to detail

Independent work

Education

Bachelor's degree

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Microsoft Access

SharePoint

Job description

Be a part of the property management technology team to lead technology initiatives to drive efficiency in our operation of managing over 70 million square feet of real estate.

As a Property Management Technology Change -Senior Associate within Global Real Estate, you will manage real estate technology initiatives across the full project lifecycle, including budgeting, training, change management, and ongoing program management. You will coordinate project activities and stakeholders through conceptual planning, requirements, development, testing, and rollout. You will oversee change management controls to ensure technology changes impacting buildings are executed in accordance with the established technology change management process.

Job Responsibilities:

• Change Management process oversight including coordination, tracking, and reporting
• Lead in enhancing the change management process with the use of new technologies
• Manage technology projects to support the onsite property management and engineering teams
• Plan, organize and prioritize multiple large, complex end-to-end programs meeting predefined objectives
• Translate strategies into program/project plans; including scope management, stakeholder engagement, deliverables (KPIs), schedule, etc.
• Work with third party vendors, business partners, Chief Administrative Office (CAO) support group partners and stakeholders to create initial project plans and governance for identified initiatives
• Work with CAO functional partners and stakeholders on creation of key milestones and timelines including prioritization of work driving milestones to timely execution
• Ensure integration and coordination across CAO Functions, User Experience and 3rd Party vendor activities, including understanding of all major Initiatives, Program, and project activities to ensure management is responsive, effective, and agile
• Ensure thoughtful & consistent integration of our CAO Partners – Security, Amenities, Mail, Print, & Communications
• Lead and provide integrative solutions across CAO and employees
• Recommend and implement changes / enhancements to improve processes and/or service efficiency and effectiveness

Required qualifications, capabilities, and skills:

• Minimum 3 years’ experience in related field
• Bachelor’s degree in related field
• Strong program management and organizational skills, including ability to create integrated project plans managing to deadlines and financial targets – prior experience with project management/coordination required
• Proactive problem solver and gifted multi-tasker
• Skilled collaborator and integrator experienced at executing projects and driving teams to succeed
• Ability to work independently, high attention to detail, understand construction critical path timelines, and the ability to manage multiple initiatives simultaneously
• Excellent project and budget management skills
• Computer proficiency: Microsoft PowerPoint, Excel, Word, Access, SharePoint

Preferred qualifications, capabilities, and skills:

• Knowledge of the real estate industry or project management experience

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package ... [content truncated for brevity]

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute ... [content truncated for brevity]

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. The Property Management - Technology Change Associate within Global Real Estate leads delivery of technology to drive efficiency.