Property Tax Admin Supervisor — Lead & Improve Ops

State of Main; Augusta (AR); On-site; USD 26,000 - 39,000; Full time

Job summary

State of Maine seeks a supervisor for the Property Tax Division to oversee the Administrative Section and coach staff in performance, data quality, and customer service. The role requires interpreting tax laws, guiding processes, and coordinating across units.

The position emphasizes independent judgment and policy adherence, with focus on efficiency and effective management of resources within the Maine Revenue Services framework.

Qualifications

• Knowledge of supervisory principles, methods, and techniques.
• Ability to be flexible and adjust to business needs while balancing tasks.
• Highly effective communication to identify problems and propose improvements.
• Strong time management to meet tight deadlines.
• Ability to research, gather information, and analyze results to reach conclusions.

Responsibilities

• Supervise staff assigned to the Property Tax Admin Unit.
• Plan, assign, instruct, review, and monitor the work of support staff.
• Coach employees in meeting performance standards.
• Review input/output of information from electronic information systems and develop quality standards for data input and output.
• Assess unit needs and implement improvements and procedures to meet work goals.

Skills

Supervisory principles

Communication skills

Time management

Analytical ability

Job description

State of Maine seeks a supervisor for the Property Tax Division to oversee the Administrative Section and coach staff in performance, data quality, and customer service. The role requires interpreting tax laws, guiding processes, and coordinating across units.

The position emphasizes independent judgment and policy adherence, with focus on efficiency and effective management of resources within the Maine Revenue Services framework.