Property Supervisor - AH

Front Porch Communities & Services; Glendale (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Front Porch Communities & Services in Glendale, CA seeks a Community Manager to oversee multiple communities and ensure strong relationships with residents and associates. Responsibilities include managing financial performance, driving sales efforts, ensuring regulatory compliance, and maintaining facilities to company standards. Applicants should have at least 3 years of experience in community management, strong financial acumen, and preferably a Bachelor's Degree in Business Management. Join us to make a positive impact in the community.

Qualifications

• 3+ years of experience in community management with strong financial skills.
• Experience in budgeting and economic analysis.
• Familiarity with Affordable Housing applications like RealPage.

Responsibilities

• Manage multiple communities and foster a positive environment.
• Oversee financial performance and regulatory compliance.
• Collaborate on sales and marketing efforts to meet occupancy targets.

Skills

Strong financial acumen

Effective communication skills

Collaborative team-building skills

Conflict management skills

Time management

Education

High School/GED

Bachelor Degree in Business Management

Job description

Overview

This position manages multiple communities and fosters a positive environment through strong relationships with associates and residents. Key responsibilities include overseeing financial performance, ensuring regulatory compliance, and executing the approved business plan. The role serves as an NSPIRE trainer, supporting communities in preparing for evaluations, and as the 504 Coordinator, ensuring compliance with the Rehabilitation Act of 1973 and preventing discrimination against individuals with disabilities.

Essential Functions

• Creates an inclusive community culture that provides high-quality resident experiences and care and engages residents, families, and associates.
• Monitor the community's financial condition to identify areas for improvement and implement corrective actions. This is done by analyzing financial statements, budgets, and performance metrics for future financial planning.
• Participate in developing and interpreting policies and ensure their correct implementation and administration.
• Ensures that certifications required by all regulatory agreements are completed accurately and that HIPAA, HUD, and any other regulatory agency certifications and confidentiality are followed as needed.
• Assists in driving sales and marketing efforts in collaboration with the community leader(s) to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships.
• Schedules regular visits to managed client communities and supervises the managed client communities’ leaders.
• Identifies and builds positive relationships with local influencers and professionals to raise the community profile by becoming active in social and civic affairs of the local community that align with the Company’s mission.
• Maintain current knowledge of relevant laws, regulations, and industry best practices, ensuring compliance with all legal and regulatory requirements, including but not limited to HUD, state Housing Finance Agency, state and local government agencies, etc.
• Implement and maintain risk management strategies and emergency preparedness plans.
• Maintains positive resident relations and proactively solves resident problems and issues.
• Ensures a collaborative relationship with the community leader(s) to ensure the community’s care and services are appropriate for residents' needs.
• Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards.
• Perform all other related duties as assigned.

Communication/Interpersonal

• Effective oral and written communication skills appropriate to the audience's needs.
• Ability to develop and deliver effective presentations live via online or virtual mediums.
• Excellent collaboration and team-building skills.
• Effective conflict management skills.
• Ability to effectively build relationships with customers and executive management.

Decision Making/Organization Skills

• Demonstrates a high level of accuracy, even under pressure.
• Excellent organizational skills.
• Ability to perform work independently with minimal supervision.
• Ability to exercise sound judgment and make decisions based on accurate and timely analysis.

Productivity

• Demonstrated time management and priority-setting skills.
• Ability to simultaneously handle multiple priorities.
• Ability to work in a fast-paced, dynamic environment.
• Ability to prioritize responsibilities and organize workload to ensure that timeframes are met and the work is completed within deadlines.
• Demonstrated ability to define, develop, and analyze performance measures and metrics; exercise sound judgment and make decisions based on accurate and timely analysis.

Education or Equivalent Qualifications

• High School/GED – Essential/Equivalent Experience instead of Education
• Bachelor Degree in Business Management – Preferred (Essential/Preferred)

Experience or Equivalent Qualifications

• Minimum Experience: 3 years. Strong financial acumen, with experience in budgeting, economic analysis, and reporting.
• Preferred: 3 years. Experience and literacy with the applications used by Affordable Housing communities, such as RealPage. Strong knowledge and demonstrated understanding of HUD and/or CTCAC.