Property Services Manager - Growth, Training, Equity

Independence Realty Trust Inc.; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company-paid training in Tampa, FL

Growth programs

Stock awards

Competitive compensation

401(k) with company match

Paid holidays

Comprehensive insurance (medical, etc)

Job summary

IRT Living is seeking a Service Manager to oversee a team of technicians across plumbing, electrical, HVAC and more, delivering high-quality repairs and outstanding resident service. You’ll partner with Community and Regional Managers, mentor the service crew, and maintain a professional, collaborative environment in a fast-paced, stable setting.

This role emphasizes leadership and accountability, with budget awareness, on-site supervision, and the ability to guide maintenance initiatives.

Qualifications

• At least 2 years of experience in property maintenance or a related field.
• EPA Type I and II certifications required; CPO preferred.
• Physically able to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; push/pull up to 200 lbs.
• Professional appearance with strong communication and customer service skills.
• Valid driver’s license required.
• Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.

Responsibilities

• Collaborate with Community and Regional Managers on maintenance strategies and initiatives.
• Lead, train, and support the service team to ensure top performance.
• Prioritize and delegate work orders for timely, efficient completion.
• Set the standard by assisting with troubleshooting and service requests.
• Ensure budget compliance while delivering exceptional service and resident satisfaction.

Skills

Customer service

Leadership

Communication

Education

EPA Type I & II certifications

CPO preferred

Job description

IRT Living is seeking a Service Manager to oversee a team of technicians across plumbing, electrical, HVAC and more, delivering high-quality repairs and outstanding resident service. You’ll partner with Community and Regional Managers, mentor the service crew, and maintain a professional, collaborative environment in a fast-paced, stable setting.

This role emphasizes leadership and accountability, with budget awareness, on-site supervision, and the ability to guide maintenance initiatives.