Service Manager: Property Maintenance Leader

Independence Realty Trust Inc.; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive training

Growth opportunities

Stock awards

Medical, dental, and vision insurance

401(k) with company match

Job summary

Independence Realty Trust Inc. is seeking a Service Manager to oversee a team of technicians, ensuring high-quality repairs across plumbing, electrical, HVAC, and more.

You’ll be a key resource for residents and staff, fostering a professional, safety-minded, and collaborative environment. You’ll collaborate with Community and Regional Managers on maintenance strategies, lead the service team, prioritize work orders, and help manage budgets while delivering outstanding service and resident

Qualifications

• At least 2 years of experience in property maintenance or a related field.
• EPA Type I and II certifications required; CPO preferred.
• Physically able to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; push/pull up to 200 lbs.
• Professional appearance with strong communication and customer service skills.
• Valid driver’s license required.
• Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.

Responsibilities

• Collaborate with Community and Regional Managers on maintenance strategies and initiatives.
• Lead, train, and support the service team to ensure top performance.
• Prioritize and delegate work orders for timely, efficient completion.
• Set the standard by assisting with troubleshooting and service requests.
• Ensure budget compliance while delivering exceptional service and resident satisfaction.

Skills

Property maintenance

Customer service

Communication skills

Valid driver’s license

Education

EPA Type I/II certifications

CPO certification (preferred)

Job description

Independence Realty Trust Inc. is seeking a Service Manager to oversee a team of technicians, ensuring high-quality repairs across plumbing, electrical, HVAC, and more.

You’ll be a key resource for residents and staff, fostering a professional, safety-minded, and collaborative environment. You’ll collaborate with Community and Regional Managers on maintenance strategies, lead the service team, prioritize work orders, and help manage budgets while delivering outstanding service and resident