Property Preservation Specialist I (On-site)

Newrez; Coppell (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer

401(k) Retirement plan with employer%2

Paid Maternity Leave/Parental Bonding/

Adoption Assistance

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Newrez Employee Emergency and Disaster

Volunteer Time Off (1 day)

Matching Gifts up to $1,000

Access to grants and volunteer opps

ERGs

Job summary

Newrez is seeking a Property Preservation Specialist I to review inspection reports, analyze property conditions, and coordinate repairs with approved vendors. The role entails on-site work under supervision and requires attention to detail and strong communication.

The position supports risk assessment for mortgage collateral, manages vendor performance, and helps control preservation expenses while ensuring compliance with policies.

Qualifications

• High school diploma or equivalent is required.
• Bachelor’s degree is preferred.
• 1–2 years Single-Family Default Real Estate Servicing experience is preferred.

Responsibilities

• Reviews and reacts to inspection reports.
• Reviews returned inspection reports for accuracy and completeness when deviations occur.
• Updates files to keep Shellpoint and the investor informed of collateral condition.
• Assists in controlling expenses related to property preservation.
• Arranges contractual services for property inspections and evaluations.
• Assists in managing vendor relationships and performance.
• Complies with company policies and procedures.
• Contributes to the Default Support department improvements.
• Performs other duties as assigned by management.
• These functions are on-site and may require partial on-site work where noted.

Skills

Property condition analysis

Clear communication (phone & writing)

Attention to detail

Independent work

Analytical/problem solving

Mortgage lending knowledge

Negotiation & follow-up

Education

High school diploma or equivalent

Bachelor’s degree

Tools

Microsoft Authenticator

Job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

Under minimal supervision the Property Preservation Specialist I will be responsible for ordering and reviewing Property Inspection reports, analyzing the property’s condition, and recognizing needed repairs, ordering appropriate bids to cure the damage, and monitoring the repairs through to completion. The Property Preservation Specialist I will orchestrate most of this work through established vendors, monitor the vendors’ work through completion, follow-up on overdue deliverables, and evaluate the vendors’ relative performance.

Principal Duties

• Reviews and reacts to inspection reports.
• Reviews returned inspection reports for accuracy and completeness when there is deviation from expected norms or when there are other reasons to be suspicious of the report.
• Updates files to ensure that Shellpoint and the investor have a clear understanding of the condition of the collateral.
• Assists in the control of expenses related to preservation of the property condition.
• Arranges for contractual services relating to property inspections, who may be involved in the inspection or evaluation of the property.
• Assists in managing relationships with and performance of vendors.
• Complies with company policies and procedures.
• Contributes to the on-going improvement of the Default Support department through sharing ideas and improvements with the team.
• Performs other duties as assigned by management.
• These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily.

Education And Experience Requirements

• High school diploma or equivalent, required.
• Bachelor’s degree, preferred.
• 1-2 years Single-Family Default Real Estate Servicing experience, direct Property Preservation experience preferred.

Knowledge, Skill, and Ability Requirements

• Ability to analyze pictures and reports to obtain a clear understanding of the actual property condition.
• Excellence in communication via telephone and written communication.
• Demonstrated attention to detail and organizational skill.
• Ability to work independently with minimal supervision.
• Strong analytical, problem solving and mathematical skills to be used in directing decision-making.
• Basic understanding of Mortgage lending and servicing.
• Strong negotiation and follow-up skills, as well as the ability to meet strict deadlines.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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