Mortgage Insurance Loss Analysis Specialist

Newrez LLC; Coppell (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA with employer contribution

401(k) with employer match

Paid maternity leave

Pet insurance

Adoption assistance

Tuition reimbursement

Employee loan program

Emergency fund

Job summary

Newrez LLC is seeking an experienced Mortgage Insurance Loss Analysis Specialist to perform forensic reviews of loan servicing from default through final claim payment. You will identify losses, reconcile claims, and report results to stakeholders while monitoring for variances and regulatory compliance.

The role requires 3+ years in claims, knowledge of FHA/VA/USDA guidelines, and strong MS Office skills. On-site position with comprehensive benefits and collaboration with cross-functional teams.

Qualifications

• High school diploma or equivalent, required.
• College degree preferred.
• Minimum 3 years of claims filing experience is required.

Responsibilities

• Perform forensic review of loan servicing from default to final claim payment.
• Conduct root cause analyses of servicing discrepancies.
• Identify contractual and non-contractual losses and report them.
• Reconcile submitted claims to actual funds received and determine responsibility.
• Present findings to stakeholders and management; monitor indicators for variances.
• Ensure compliance with government guidelines and audit readiness.

Skills

Default-related mortgage servicing

FHA/VA/USDA guidelines

MS Office

Claim System

Attention to detail

Interpersonal communication

Risk management

Education

High school diploma

College degree preferred

Tools

MS Excel

Microsoft Outlook

Claim System

Job description

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Mortgage Insurance Loss Analysis Specialist will be responsible for performing a forensic review of the servicing of loans from date of default to final claim payment, performing root cause analysis of any servicing discrepancies, identifying contractual and non-contractual losses, and reporting losses to relevant parties.

Principal Duties

• Review all servicing notes, monthly servicing reporting, timelines, supporting documentation, and claims detail to ensure all government requirements were met.
• Work in conjunction with other departmental managers and operations supervisors in order to gather necessary documentation and information.
• Reconcile submitted claim to actual claim funds received.
• Reconcile losses incurred to determine assigned responsibility.
• Take ownership of all loss reporting, utilizing current reporting structures and developing new reporting, as necessary.
• Present findings and reporting to key stakeholders, management and others as directed.
• Perform ongoing monitoring of key indicators to detect and research unexplained variances which may be indicative of systemic quality control issues.
• Work closely with department manager in order to ensure departments are adhering to all government guidelines.
• Interpret regulatory requirements and investor guidelines to identify opportunities and manage a tracking and reporting mechanism to periodically communicate results.
• Support the department manager in maintaining a repository of business and process guidelines and trends to be used as a reference tool.
• Develop best practices to resolve deficiencies and meet regulatory compliance.
• Stay aware of policy and regulatory changes to maintain subject matter expertise.
• Assist in the preparation of files for the annual Housing and Urban Development audit as well as internal audits and third-party reviews.
• Performs related duties as assigned by management.

Education and Experience Requirements

• High school diploma or equivalent, required.
• College degree preferred.
• Minimum 3 years of claims filing experience is required.

Knowledge, Skill, and Ability Requirements

• Default-related mortgage servicing experience is required.
• Knowledge of FHA/VA/USDA default servicing guidelines required.
• Proficient in Microsoft Office including, Outlook, Word, and Excel.
• Proven or other Claim System experience preferred.
• Familiar with GSE and government loan servicing guidelines.
• Experience reviewing processes, reports, and/or documents with a strong attention to detail.
• Ability to develop strong working relationships with key stakeholders, vendors, and peers.
• Excellent problem resolution and organizational skills.
• Excellent interpersonal and communication skills, written and verbal.
• Self-motivated with ability to work under timelines without direct supervision.
• Knowledge of sound risk management practices for mortgage servicing functions.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits :

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity

We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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