Property Preservation Specialist I (On-site)

NewRez LLC; Tempe (AZ); On-site; USD 42,000 - 58,000; Full time

Job summary

NewRez LLC is seeking a Property Preservation Specialist I to oversee inspection reports, assess property condition, and coordinate repairs with vendors. This on-site role requires strong attention to detail and the ability to manage multiple vendors and deadlines.

Under minimal supervision, you will review inspections, track progress, and ensure alignment with investor expectations, while adhering to company policies and contributing to the Default Support team.

Qualifications

• High school diploma or equivalent, required.
• Bachelor’s degree preferred.
• 1–2 years Single‑Family Default Real Estate Servicing experience, preferred.

Responsibilities

• Reviews and reacts to inspection reports.
• Reviews inspection reports for accuracy and completeness.
• Updates files to reflect property condition for Shellpoint and investor.
• Assists in controlling expenses related to property preservation.
• Arranges contractual services for property inspections.
• Assists in managing relationships with vendors.
• Complies with company policies and procedures.
• Supports Default Support department improvements.
• Performs other duties as assigned by management.

Skills

Property preservation

Inspection reports analysis

Vendor management

Attention to detail

Communication skills

Independent work

Negotiation skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Under minimal supervision the Property Preservation Specialist I will be responsible for ordering and reviewing Property Inspection reports, analyzing the property’s condition, and recognizing needed repairs, ordering appropriate bids to cure the damage, and monitoring the repairs through to completion. The Property Preservation Specialist I will orchestrate most of this work through established vendors, monitor the vendors’ work through completion, follow-up on overdue deliverables, and evaluate the vendors’ relative performance.

Principal Duties

• Reviews and reacts to inspection reports.
• Reviews returned inspection reports for accuracy and completeness when there is deviation from expected norms or when there are other reasons to be suspicious of the report.
• Updates files to ensure that Shellpoint and the investor have a clear understanding of the condition of the collateral.
• Assists in the control of expenses related to preservation of the property condition.
• Arranges for contractual services relating to property inspections, who may be involved in the inspection or evaluation of the property.
• Assists in managing relationships with and performance of vendors.
• Complies with company policies and procedures.
• Contributes to the on‑going improvement of the Default Support department through sharing ideas and improvements with the team.
• Performs other duties as assigned by management.

*These essential functions are fundamental to the role, and must be performed on‑site, as they cannot physically be performed remotely. In addition, the Company has determined that an in‑person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on‑site, may still require partial on‑site work to perform the role satisfactorily.

Education and Experience Requirements

High school diploma or equivalent, required. Bachelor’s degree, preferred. 1‑2 years Single‑Family Default Real Estate Servicing experience, direct Property Preservation experience preferred.

Knowledge, Skill, and Ability Requirements

Ability to analyze pictures and reports to obtain a clear understanding of the actual property condition. Excellence in communication via telephone and written communication. Demonstrated attention to detail and organizational skill. Ability to work independently with minimal supervision. Strong analytical, problem solving and mathematical skills to be used in directing decision‑making. Basic understanding of Mortgage lending and servicing. Strong negotiation and follow‑up skills, as well as the ability to meet strict deadlines.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
• Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
• 1 company‑paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar‑for‑dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We’re proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

CA Privacy Policy CA Notice at Collection The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in‑demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.