Property Preservation Claims Specialist

AREMCO; Virginia Beach (VA); Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

AREMCO is seeking a Property Preservation Claims Specialist in the United States. This role evaluates property damage, manages restoration and preservation claims, and coordinates work orders for approved repairs.

You will use photographs and documentation to develop claim submissions, manage insurance proceeds, and ensure properties are repaired efficiently and prepared for sale. Responsibilities include reviewing damage, evaluating coverage, filing claims from submission to resolution,

Qualificações

• At least three years of experience in construction, property restoration, property preservation, estimating, field services, or a related field.
• Working knowledge of insurance claim filing, documentation, and follow-up processes.
• Ability to assess property damage and anticipated repair needs from photographs and written documentation.
• Ability to interpret repair estimates, scopes of work, invoices, and supporting claim materials.
• Strong organization, documentation, communication, and follow-through skills.
• Ability to manage multiple claims and work orders while meeting deadlines and maintaining accurate records.

Responsabilidades

• Review property photographs, inspection information, estimates, and related documentation to identify and assess damage.
• Evaluate potential insurance coverage and document the type, scope, and estimated cost of covered repairs.
• Prepare, file, and manage property restoration and preservation insurance claims from initial submission and EOB receipt through resolution.
• Communicate with insurance carriers, adjusters, vendors, and internal teams to obtain required documentation and move claims forward.
• Track claim status, requested information, approvals, payments, deadlines, and outstanding issues.
• Create and deploy work orders to qualified vendors and provide clear scopes of work, documentation, and completion expectations.
• Monitor repair progress, review completion evidence, and address exceptions, supplemental damage, or scope changes.
• Maintain accurate claim files, work-order records, invoices, photographs, and supporting documentation.
• Help ensure repaired properties meet applicable requirements and are ready to be marketed for sale.

Conhecimentos

Construction knowledge

Insurance claim filing

Documentation & record-keeping

Photo/estimate interpretation

Organizational skills

Communication with stakeholders

Descrição da oferta de emprego

Job Summary

The Property Preservation Claims Specialist evaluates property damage and insurance coverage, files and manages property restoration and preservation claims, and deploys work orders to complete approved repairs. Using photographs and supporting documentation, this role develops claim submissions, coordinates the use of insurance proceeds, and helps ensure properties are repaired efficiently and prepared for sale.

Key Responsibilities

• Review property photographs, inspection information, estimates, and related documentation to identify and assess damage.
• Evaluate potential insurance coverage and document the type, scope, and estimated cost of covered repairs.
• Prepare, file, and manage property restoration and preservation insurance claims from initial submission and EOB receipt through resolution.
• Communicate with insurance carriers, adjusters, vendors, and internal teams to obtain required documentation and move claims forward.
• Track claim status, requested information, approvals, payments, deadlines, and outstanding issues.
• Use approved claim proceeds to coordinate necessary repairs in accordance with company requirements and available funding.
• Create and deploy work orders to qualified vendors and provide clear scopes of work, documentation, and completion expectations.
• Monitor repair progress, review completion evidence, and address exceptions, supplemental damage, or scope changes.
• Maintain accurate claim files, work-order records, invoices, photographs, and supporting documentation.
• Help ensure repaired properties meet applicable requirements and are ready to be marketed for sale.

Required Qualifications and Skills

• At least three years of experience in construction, property restoration, property preservation, estimating, field services, or a related field.
• Working knowledge of insurance claim filing, documentation, and follow-up processes.
• Ability to assess property damage and anticipated repair needs from photographs and written documentation.
• Ability to interpret repair estimates, scopes of work, invoices, and supporting claim materials.
• Strong organization, documentation, communication, and follow-through skills.
• Ability to manage multiple claims and work orders while meeting deadlines and maintaining accurate records.

Physical Requirements

• Must be able to remain in a stationary position 50% of the time, walk short distances, and operate keyboards and office equipment.
• Occasional lifting of up to 25 pounds.

Success in This Role

The successful candidate combines practical construction knowledge with disciplined claim management. They can translate photographic evidence into a well-supported claim, coordinate approved repair work, manage funds responsibly, and drive each property toward timely, sale-ready completion.