Property Ops Coordinator – Retail Portfolio (On-site)

NorthStar Equity Services, LLC; Minneapolis (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with 4% match

Paid holidays

Free downtown parking

Job summary

Hempel Real Estate is seeking a Property Administrator to support day-to-day operations of a suburban retail portfolio in Minnesota. You will assist with tenant relations, property operations, lease administration, and maintenance coordination, working closely with tenants, vendors, and internal teams.

The role emphasizes service, accuracy, and timely financial processes, with opportunities to contribute to budgets and CAM reconciliations while ensuring lease records and critical dates are

Qualifications

• Associate’s or bachelor’s degree in business, real estate, or a related field.
• Experience in property management, property administration, facilities coordination, or a related role.
• Strong customer-service skills and the ability to build productive relationships with tenants, vendors, and colleagues.
• Excellent organizational skills, attention to detail, and follow-through while managing competing priorities across multiple properties.
• Working knowledge of accounts payable, accounts receivable, budgets, and basic property financial reports.
• Ability to travel between portfolio properties for inspections, tenant meetings, and vendor coordination.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Excellent verbal and written communication and problem-solving skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Highly professional

Responsibilities

• Serve as a day-to-day contact for tenants.
• Respond to inquiries and service requests and follow through on resolution.
• Coordinate vendors and contractors for routine maintenance, preventive maintenance, and repairs.
• Assist with obtaining bids and verifying completed work.
• Review and code invoices for approval, verify charges against contracts and completed work, and coordinate with accounting to resolve discrepancies.
• Monitor tenant receivables and assist with payment follow-up, billing questions, and account reconciliation in coordination with accounting and the Property Manager.
• Assist with annual operating budgets, monthly financial reviews, expense tracking, and budget variance explanations.
• Support annual CAM reconciliations by reviewing expenses, organizing supporting documentation, and assisting with tenant questions.
• Maintain lease files, tenant and vendor contact information, certificates of insurance, service contracts, and other property records.
• Track lease obligations and critical dates, including renewals, expirations, and notice deadlines, and flag required follow-up for the Property Manager.
• Coordinate tenant move-ins, move-outs, and space turnover, including inspections, access, utilities, and communication with relevant teams.
• Perform other duties as assigned

Skills

Customer service

Communication

Organization

Finance basics

Budgeting

Travel flexibility

MS Office

Problem solving

Teamwork

Education

Business/Real estate degree

Tools

Microsoft Office

Job description

Hempel Real Estate is seeking a Property Administrator to support day-to-day operations of a suburban retail portfolio in Minnesota. You will assist with tenant relations, property operations, lease administration, and maintenance coordination, working closely with tenants, vendors, and internal teams.

The role emphasizes service, accuracy, and timely financial processes, with opportunities to contribute to budgets and CAM reconciliations while ensuring lease records and critical dates are