Property Operations & Resident Services Coordinator (Hybrid)

Jobtailor; Moses Lake (WA); Hybrid; USD 25,000 - 36,000; Part time

Job summary

Jobtailor is seeking a Part-time Property Management Support to assist by phone, email, and on-site with residents and vendors in Moses Lake. You will handle inquiries, process applications, coordinate maintenance, and help with move-ins/move-outs.

The role emphasizes strong communication, organization, and discretion. Flexible hybrid work includes remote admin duties and occasional property visits, with local travel required.

Qualifications

• At least one year of office experience, housing, customer service, administrative, or related experience preferred.
• Strong communication and resident-service skills
• Organized, dependable, and able to follow through on open items
• Comfortable visiting properties and interacting with residents, vendors, and maintenance personnel
• Able to manage multiple priorities with limited supervision
• Basic proficiency with email, Google platform, and online business systems
• Ability to learn property management software
• Sound judgment when handling confidential or sensitive information
• Ability to travel locally between assigned properties
• Ability to perform the physical requirements associated with property inspections, including walking properties and using stairs
• Candidates must live within a reasonable commuting distance of Moses Lake
• Part-time fractional role
• Ability to work hybrid, including remote administrative duties and in-person property visits, vendor meetings, resident assistance, meetings, and local office work as needed

Responsibilities

• Respond to resident questions, requests, and routine concerns
• Receive maintenance requests and coordinate scheduling with vendors and maintenance personnel
• Track open work orders and follow up to confirm timely completion
• Conduct or assist with routine property, unit, move-in, and move-out inspections
• Document property conditions and prepare inspection reports
• Assist with resident move-ins, move-outs, and lease-related documentation
• Communicate reminders, notices, and other approved information to residents
• Assist with rental inquiries, application processing, and showing coordination
• Monitor vacant units and help coordinate cleaning, repairs, and unit readiness
• Meet vendors at properties and verify completion of assigned work
• Help obtain estimates and maintain vendor and property records
• Report safety, maintenance, or property concerns to management
• Maintain accurate information in the property management system
• Assist with rent-related communication and recordkeeping as directed
• Provide limited general administrative support when needed
• Follow company policies and applicable fair housing requirements
• Perform other property management support duties as assigned

Skills

Resident-service

Communication skills

Organizational skills

Time management

Tools

Google Platform

Email

Online Business Systems

Property Management Software

Job description

Jobtailor is seeking a Part-time Property Management Support to assist by phone, email, and on-site with residents and vendors in Moses Lake. You will handle inquiries, process applications, coordinate maintenance, and help with move-ins/move-outs.

The role emphasizes strong communication, organization, and discretion. Flexible hybrid work includes remote admin duties and occasional property visits, with local travel required.