Property Operations Manager - Multi-Family Growth

XCORP AvalonBay Communities Inc.; Annapolis (MD); On-site; USD 80,000 - 114,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid vacation & holidays

Job summary

Vivmark Residential in Annapolis, MD seeks an Operations Manager to lead a leasing team and elevate resident experiences across an apartment community.

You will oversee leasing, resident relations, maintenance partnerships, and the financial performance, ensuring high standards of service and occupancy.

With 5+ years in multi-family or related property management and 2+ years of people leadership, you will shape operations and drive team success.

Qualifications

• 5+ years of multi-family property management experience.
• 2+ years of people management experience.
• Bachelor’s degree preferred.
• Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing.

Responsibilities

• Foster positive relationships with residents, addressing their concerns and resolving issues promptly.
• Enforce lease agreements and community policies consistently and fairly.
• Organize and manage resident events and initiatives to promote a sense of community.
• Prepare and manage the property's budget, including revenue, expenses, and capital improvements.

Skills

Lease management

Budgeting

People management

Customer service

Property operations

Education

Bachelor's degree preferred

Job description

Vivmark Residential in Annapolis, MD seeks an Operations Manager to lead a leasing team and elevate resident experiences across an apartment community.

You will oversee leasing, resident relations, maintenance partnerships, and the financial performance, ensuring high standards of service and occupancy.

With 5+ years in multi-family or related property management and 2+ years of people leadership, you will shape operations and drive team success.