Property Operations Manager

ECHO Realty; Pittsburgh (Allegheny County); On-site; USD 75,000 - 120,000; Full time

Job summary

ECHO Realty is seeking a Property Operations Manager to oversee day-to-day operations of a multi-use property in Pittsburgh. You will ensure safe, compliant, and cost-effective operation of building systems, coordinating between tenants and owners, and acting as the primary on-site point for maintenance and vendor performance.

Responsibilities include managing routine to emergency maintenance, supervising inspections, monitoring budgets, and implementing emergency plans.

Qualifications

• Bachelor's degree in Property Management, Business Administration, or related field (preferred).
• 5+ years of experience in property management or facility operations.

Responsibilities

• Oversee day-to-day operational performance of a multi-use property.
• Coordinate between retail, residential, and commercial tenants/owners.
• Manage routine, preventative, and emergency maintenance.

Skills

Vendor management

Organizational skills

Communication skills

Problem-solving

Priority management

Property Management software

Microsoft Office

Education

Bachelor's degree in Property Management, Business Administration, or related field

Job description

ECHO Realty is seeking to hire a Property Operations Manager who is responsible for the day-to-day operational performance of a multi-use property, ensuring safe, compliant, and cost-effective operation of all building systems. This role provides coordination between retail, residential, and commercial tenants/owners overseeing maintenance, mechanical systems, and compliance with safety and regulatory standards. It will serve as the primary point of accountability for maintenance execution, vendor performance, and operational risk mitigation.

Contributions you will make to the team:

• Models ECHO’s core values (The ECHO Way) and exhibit exemplary leadership.
• Manage routine, preventative, and emergency maintenance to ensure timely and effective resolution.
• Oversee all building systems, including HVAC, electrical, plumbing, life safety, lighting, and security.
• Adhere to local building codes, safety regulations and environmental standards.
• Understanding all functions of the access and parking systems supporting any onsite needs while present on-site.
• Supervise routine inspections, coordinate repairs, and manage mechanical systems
• Support the Property Manager to monitor expenses and optimize cost effective solutions in accordance with the budget.
• Manage vendor relationships and monitor project progress to ensure alignment with scope, budget, and schedule.
• Develop and implement emergency preparedness plans, including fire safety and disaster recovery protocols.
• Recommend and execute cost-saving initiatives without compromising safety or tenant experience.
• Support capital improvement projects and renovations.
• Crisis Management- Ability to maintain composure and make sound decisions during high-stress property emergencies.
• Provide support for 24/7 building emergencies by assisting with on-site incident management and coordinating immediate vendor dispatches to help minimize asset damage and operational disruption.
• Provide general support for exterior property care, helping address cleanliness, appearance, and minor upkeep needs as they arise.

Requirements you’ll need to be successful:

• Bachelor's degree in Property Management, Business Administration, or a related field (preferred).
• 5+ years of experience in property management or facility operations.

Knowledge, Skills and Abilities:

• Strong working knowledge of building systems, preventative maintenance programs, and regulatory requirements.
• Experience managing vendor contracts and service agreements.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficiency in Property Management software and Microsoft Office Suite.

Our Culture

At ECHO, we’ve gone to great lengths to build a culture of empowerment and integrity. Our employees are encouraged to think differently and bring new ideas to every conversation.

We believe success is built from the inside out, which is why we have always been intentional about fostering the culture at ECHO. It starts with hiring the right people for our team, and it continues throughout everything we do.

This all-in mentality is the bedrock of our culture, which we affectionately refer to as The ECHO Way. Through effective communication, empowerment and leading by example, we hold ourselves to these principles in all that we do.

Why ECHO?

At ECHO, the vibe is perpetually welcoming—and business relationships are authentic, in large part because this self-professed team of straight shooters work hard every day to stay on top of market trends, listen to their clients’ needs, bend when they need to and close deals that lead to long-term business success for everyone involved. We seek individuals who want to be part of our hard working, highly successful team.