Property Operations Coordinator: Maintenance & Scheduling

AV Staffing Solutions; Mint Hill (NC); Hybrid; USD 25,000 - 32,000; Full time

Job summary

AV Staffing Solutions in Mint Hill, NC seeks an organized Office Assistant and Maintenance Coordinator to support the Property Manager by handling maintenance requests from initial contact to completion.

You will schedule technicians, track work orders in Buildium, gather estimates, and communicate status to customers and management; you may assist with leasing and other property-management tasks as you gain experience.

Qualifications

• Strong organization, attention to detail, and the ability to follow through on assignments.
• Comfort juggling multiple requests and adjusting priorities as new issues come in.
• Clear written and verbal communication and a professional approach to customer service.
• Comfort using computers and learning new software.
• A willingness to ask questions, take initiative, and learn how property maintenance is coordinated.
• Previous office or administrative support experience is preferred. Customer service experience involving scheduling, record keeping, or follow-up is also helpful.
• Comfortable using Microsoft Office, including Outlook, Word, and Excel, and willing to learn Buildium and other tools used to track work orders.
• Experience with work orders, vendor scheduling, or property management is a plus.

Responsibilities

• Receive maintenance requests and enter and track work orders in Buildium.
• Schedule technicians and vendors, and confirm assignment details.
• Request estimates and help arrange specialized services with management approval as needed.
• Follow up on open work orders, flag delays, and keep customers and the Property Manager updated.
• Confirm that work is complete and collect photos, invoices, and other job records.
• Bring urgent issues and decisions requiring approval to the Property Manager.
• Provide day-to-day administrative support and assist with leasing and other property management tasks as you gain experience.

Skills

Organization

Time management

Communication

Microsoft Office

Tools

Buildium

Job description

AV Staffing Solutions in Mint Hill, NC seeks an organized Office Assistant and Maintenance Coordinator to support the Property Manager by handling maintenance requests from initial contact to completion.

You will schedule technicians, track work orders in Buildium, gather estimates, and communicate status to customers and management; you may assist with leasing and other property-management tasks as you gain experience.