Property Operations Assistant

Beacon Communities LLC; Northern (KY); Hybrid; USD 32,000 - 34,000; Full time

Job summary

Beacon Communities LLC is seeking a Property Operations Assistant for Georgetowne Homes in Hyde Park, MA. The role focuses on managing the administrative tasks for a large community, including service requests, scheduling, pest control, and inspections, while supporting the maintenance team.

You will handle daily office tasks, track requests, and assist in inventory, turnover, and training coordination. Strong computer skills and customer service are essential.

Qualifications

• High School diploma or GED required.
• Proficiency with Microsoft Word and Excel; strong customer service skills.
• General interest in electrical, plumbing, HVAC and carpentry.

Responsibilities

• Manage service requests: enter, track, close and follow up.
• Update maintenance logs and provide admin support to Maintenance/Office.
• Create/deliver notices to residents for inspections and pest control.
• Support preventive maintenance and special projects.
• Coordinate turnover process and monitor safety training.
• Assist with inventory and maintenance shop upkeep.
• Support with vendor follow-ups and quality control.

Skills

Computer proficiency

Word/Excel/PowerPoint/Outlook

English fluency

Communication skills

Highly organized

Deadline driven

Education

High School diploma or GED

Yardi (basic desirable)

Tools

Yardi

Job description

Property Operations Assistant, Georgetowne Homes - Hyde Park, MA

General Statement of Duties

The Property Operations Assistant is responsible for managing the administrative tasks for a large, complex community or group of communities. This employee supports the office and/or maintenance administrative duties of the organization. These duties include but are not limited to; service requests, preventive maintenance scheduling and follow-up, pest control management and scheduling, move in/out inspections, inspectional service department/boards of health coordination, project management and general administrative activities.

Supervision Received

Reports to Maintenance Team Supervisor/Sr. Maintenance Supervisor.

Supervision Exercised

N/A

FLSA Status

Non-Exempt

Essential Functions of the Position

(Any one position may not include all the duties listed, nor do the listed examples include all duties that may be found in positions of this class.)

• Supports the service request process, entering and tracking service requests, closing out service requests and follow up with any outstanding service requests.
• Updates the various maintenance logs
• Provides Administrative support to Maintenance and Office when needed.
• Creates and delivers notices to residents for inspections, pest control and general maintenance work.
• Supports the preventive maintenance process and all other special projects.
• Manages maintenance follow up efforts with residents and vendors.
• Ensures that quality control standards are followed and consistently met.
• Assists with inventory management and general upkeep of the maintenance shop.
• Aids with the monitoring and tracking of Monthly Maintenance Safety Training.
• Provides Administrative support to the maintenance department in tracking and completion of the unit turnover process.
• Additional administrative responsibilities as assigned by the Maintenance Team Supervisor/Sr. Maintenance Supervisor/Regional Maintenance Director.

Minimum Education, Training and Experience

• High School diploma or GED
• Proficiency in Microsoft Word, Excel and general customer service
• General interest electrical, plumbing, appliances, HVAC and/or carpentry

Qualifications and Skills

• Strong computer proficiencies required.
• Intermediate proficiency with Word, Excel, PowerPoint, Outlook.
• Basic proficiency with Yardi desirable.
• Fluent in English.
• Strong oral and written communication skills.
• Highly organized and detail oriented.
• Ability to work in a fast-paced environment where priorities change daily.
• Deadline driven.
• Demonstrates strong initiative and high level of professionalism.

Physical Capabilities

Manual dexterity for competent use of office equipment. Ability to climb stairs and walk through the community.

Maintenance Technician Competencies required

Job Knowledge, Problem Solving/Analysis, Work Environment Safety, Planning, Interpersonal Skills, Communication.

Compensation

$23.00 - $25.00 per hour

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.