Property Onboarding Lead

Polymer; Colorado Springs (CO); Vor Ort; USD 58.000 - 62.000; Vollzeit

Zusammenfassung

Renjoy seeks a Property Onboarding Lead in Colorado Springs to manage onboarding end-to-end for new vacation rentals. You will set timelines, coordinate with vendors, ensure permits and insurance are in place, and hand off ready properties to Owner Relations.

You will also manage off-boarding, ensuring departing homes are cleanly transitioned. Strong organizational skills, attention to detail, and data-driven decision making are essential.

Qualifikationen

• 2+ years of project management, property operations, or a similar role.
• Strong organization and attention to detail.
• Comfortable with data and reporting.
• Computer literate; AI tools strongly preferred.
• Mechanical aptitude for HVAC/plumbing/hot tub issues.
• Experience with vacation rentals or hospitality is a plus.
• Valid driver’s license and reliable transportation.

Aufgaben

• Own onboarding end to end for every new property and set timelines.
• Secure permits, insurance, and collect owner information.
• Evaluate and secure property services; negotiate scope with vendors.
• Coordinate readiness: deep cleans and tech installs; run stress tests.
• Build and improve onboarding templates, checklists, and data standards.
• Track onboarding timelines and report to leadership on progress.
• Lead the Onboarding Specialist and coordinate across Housekeeping, Maintenance, and Guest Experience.
• Deliver fully onboarded homes to Owner Relations.

Kenntnisse

Project management

Organization

Data analysis

Computer literacy

Mechanical aptitude

Vacation rentals experience

Tools

AI tools

Jobbeschreibung

About Renjoy

Renjoy manages 200+ vacation rental homes across Colorado, scaling toward 400 by 2028. We run guest experience, maintenance, and housekeeping entirely in-house, and we operate as a company focused on hospitality and judgment. Our team of 100+ spans the country and beyond.

Property Onboarding Lead

Classification: Full-time, W-2, Salaried, Exempt
Schedule: Monday-Friday, weekends as needed
Compensation: $58,000-$62,000 per year + mileage

The Role

Every new home that joins Renjoy goes through you. You own onboarding end to end: from signed contract to guest-ready property to a clean handoff to Owner Relations. You set the timeline, utilize the vendors, make the calls, and make sure nothing launches until it's right.

You'll also own off-boarding, so homes that leave us leave cleanly.

What You Own

• Onboarding pipeline: Manage the launch plan for every new property. Set priorities and deadlines, and ensure the home is ready to go live on time.
• Compliance & setup: Secure permits and insurance, and collect owner ACH and W-9 information. Resolve issues that hold up a launch.
• Vendor selection: Evaluate, select, and secure property services such as lawn, irrigation, snow removal, and trash. Negotiate scope with vendors.
• Property readiness: Run mechanical stress tests and judge which issues block launch and which can wait. Coordinate deep cleans and technology installs.
• Standards & templates: Build and improve the onboarding templates, checklists, and data standards that make every launch repeatable.
• Reporting: Track onboarding timelines and launch quality. Report to leadership on what's working and what's not.
• Team direction: Assign and review the work of the Onboarding Specialist and coordinate across Housekeeping, Maintenance, and Guest Experience.
• Handoff & off-boarding: Deliver fully onboarded homes to the Owner Relations Manager, and lead the off-boarding process.

Who You Are

• You spot what's missing before anyone asks, then you fix it.
• When you commit to a launch date, you hit it.
• You leave every process better than you found it, and you build systems instead of workarounds.
• When something slips, you own it, tell the right people fast, and get it back on track.
• You hold your ground with assertive managers, owners, and vendors. You say what needs to be said, respectfully and directly.
• You lead through partnership. You know a launch only works when every team wins.

What You Bring

• 2+ years of project management, property operations, or a similar role
• Strong organization and attention to detail. You run multiple projects at once without dropping any.
• Comfortable with data: you build reports and use numbers to make decisions
• Computer literate. Experience with AI tools is strongly preferred.
• Mechanical aptitude. You can look at HVAC, plumbing, or a hot tub and know when something's off.
• Experience with vacation rentals, property management, or hospitality is a plus
• Valid driver's license and reliable transportation