Property Manager: Resident Relations & Property Operations

SustainableHR; Madison (WI); On-site; USD 37,000 - 44,000; Full time

Job summary

SustainableHR in Madison, Wisconsin is seeking an experienced Property Manager to oversee day-to-day operations of residential properties in the Madison area. The role emphasizes organization, hands-on management, and the ability to juggle multiple responsibilities independently.

You will coordinate maintenance and vendors, support residents, manage leasing activities, monitor occupancy and rent collection, and ensure properties stay well-maintained and compliant with regulations.

Qualifications

• Previous residential property management experience is required.
• Experience coordinating maintenance, repairs, vendors, and contractors.
• Strong understanding of leasing, resident relations, rent collection, occupancy, and general property operations.
• Ability to independently prioritize maintenance needs and manage multiple responsibilities.
• Strong communication, organization, and problem-solving skills.
• Ability to build positive relationships with residents, vendors, contractors, and team members.

Responsibilities

• Oversee day-to-day property operations and ensure properties are maintained to a high standard
• Coordinate maintenance requests, work orders, repairs, inspections, and preventative maintenance
• Work closely with maintenance personnel, outside vendors, and contractors
• Prioritize maintenance needs and ensure repairs are completed accurately and efficiently
• Maintain positive resident relationships and address questions, concerns, and requests
• Oversee leasing activities, renewals, move-ins, move-outs, and resident retention
• Monitor occupancy, vacancies, rent collection, and delinquency
• Conduct regular property inspections for cleanliness, safety, curb appeal, and maintenance needs
• Review property expenses, invoices, and other financial information
• Coordinate unit turns and property improvement projects
• Maintain accurate resident, leasing, maintenance, and property records
• Ensure compliance with Fair Housing requirements and applicable property management regulations
• Identify operational or maintenance concerns and coordinate solutions

Skills

Property management experience

Vendor coordination

Leasing operations

Resident relations

Rent collection

Occupancy

Property operations

Prioritization

Communication

Organization

Problem-solving

Relationship building

Job description

SustainableHR in Madison, Wisconsin is seeking an experienced Property Manager to oversee day-to-day operations of residential properties in the Madison area. The role emphasizes organization, hands-on management, and the ability to juggle multiple responsibilities independently.

You will coordinate maintenance and vendors, support residents, manage leasing activities, monitor occupancy and rent collection, and ensure properties stay well-maintained and compliant with regulations.