Property Manager: Resident Experience & Operations

Hirebridge; Olathe (KS); On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Mental health coverage

Matching 401(k)

Tuition reimbursement

Mentoring

Professional development

Discount programs

Robust recognition program

Community service day

Job summary

Avenue5 Residential in Olathe, KS, seeks a Property Manager to oversee daily operations, lease administration, rent collection, and resident satisfaction for our properties. The role emphasizes delivering excellent customer service and coordinating with the corporate office.

Competitive salary range of $72,000 to $80,000 per year plus a 20% housing discount. Requires 2–3 years property management, high school diploma (Bachelor’s preferred), and strong organizational plus interpersonal skills;

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• 2–3 years of property management experience required.
• 1–2 years of direct management experience required.
• Knowledge of resident rental lifecycle activities required.
• Real estate license preferred or may be required in some locations.
• Knowledge of Salesforce.com is preferred.
• Prior experience in Yardi Voyager or equivalent system is preferred.

Responsibilities

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards
• Responsible for meeting client expectations and providing an excellent customer service experience.
• Responsible for recruiting, interviewing, corrective feedback, and hiring
• Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
• Responsible for executing the strategic marketing plan to attract and retain residents
• Understand the operations guidelines established within the property management agreement
• Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
• Organize and implement site natural disaster and emergency evacuation plans
• Manage the property and associate safety records, property loss claims, and risk management initiatives
• Other duties as assigned

Skills

Organizational skills

Interpersonal skills

MS Office proficiency

English communication

Driver’s license

Education

High school diploma

Bachelor's degree preferred

Tools

Salesforce.com

Yardi Voyager

Job description

Avenue5 Residential in Olathe, KS, seeks a Property Manager to oversee daily operations, lease administration, rent collection, and resident satisfaction for our properties. The role emphasizes delivering excellent customer service and coordinating with the corporate office.

Competitive salary range of $72,000 to $80,000 per year plus a 20% housing discount. Requires 2–3 years property management, high school diploma (Bachelor’s preferred), and strong organizational plus interpersonal skills;