Property Manager, Rentals
ADP, Inc.
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Descripción de la vacante
Atwood Management is a locally owned property management company focused on delivering strong property performance and exceptional resident experiences. The Property Manager leads a portfolio of residential properties, coordinating Leasing, Maintenance, Accounting and Admin teams to drive occupancy and owner satisfaction.
The role emphasizes leadership, financial awareness, and cross-team collaboration to align priorities with property ownership goals and resident experience.
Formación
- Property management experience strongly preferred.
- Strong leadership and collaboration skills are essential.
- Financial awareness and ability to understand property-level operating performance is required.
- Excellent organization, prioritization, and follow-through are needed.
- Clear and professional written and verbal communication are important.
- Ability to resolve escalated concerns and make sound judgments.
Responsabilidades
- Take ownership of the overall operational and financial performance of an assigned residential property portfolio.
- Monitor occupancy, delinquency, resident retention, turnover, and expenses.
- Identify trends and develop proactive solutions for the portfolio.
- Lead the portfolio team across leasing, maintenance, accounting, and admin functions.
- Ensure move-in/out workflows and resident relations are well managed.
Conocimientos
Herramientas
Descripción del empleo
Salary Range: $50,000.00 To $60,000.00 Annually
Atwood Management is a locally owned, people-focused property management company committed to delivering strong property performance, exceptional resident experiences, and trusted service to the property owners we represent.
Our approach to property management is built around specialized teams working together toward a common goal. Rather than asking one person to do everything, we bring together property management, leasing, maintenance, accounting, and administrative professionals so each team member can focus on what they do best.
Our core values guide how we work every day: innovation, collaboration, accountability, respect, and excellence.
The Property Manager is the leader responsible for the overall performance of an assigned portfolio of residential rental properties, typically consisting of approximately 300–350 units.
Each portfolio is supported by a dedicated team that may include a Leasing Specialist, Maintenance Lead, Maintenance Technician, Maintenance Caretaker, accounting professionals, and department administrative support.
The Property Manager does not personally perform every function within the portfolio. Instead, this position serves as the central point of accountability—setting priorities, coordinating resources, monitoring performance, solving problems, and ensuring that residents and property owners receive an exceptional experience.
Success in this role requires strong leadership, sound judgment, financial awareness, organization, communication, and the ability to bring multiple departments together around the needs of the properties you manage.
- Take ownership of the overall operational and financial performance of an assigned residential property portfolio
- Monitor occupancy, delinquency, resident retention, turnover, property condition, expenses, and other key performance indicators
- Identify trends, challenges, and opportunities within the portfolio and develop solutions proactively
- Understand the unique goals, budgets, and operational priorities of each property and property owner
- Regularly inspect assigned properties to maintain a strong understanding of property condition, resident experience, and operational needs
- Serve as the primary operational leader for the assigned portfolio and establish priorities across leasing, maintenance, accounting, and administrative functions
- Work collaboratively with the Leasing Specialist, Maintenance Lead, accounting team, and department administration to ensure consistent execution
- Maintain clear communication and accountability across the portfolio team
- Identify obstacles affecting property performance and coordinate the appropriate resources to resolve them
- Participate in regular portfolio team meetings and performance reviews
- Maintain ownership of occupancy and retention performance while partnering with the Leasing Specialist on leasing execution
- Monitor leasing activity, lead conversion, vacancy exposure, market conditions, and competitive positioning
- Establish leasing and renewal priorities in partnership with department leadership
- Review rental rates, renewal strategies, concessions, and other recommendations affecting property performance
- Ensure vacant units move efficiently from notice to turn, marketing, leasing, and occupancy
- Support resident retention by identifying recurring concerns and opportunities to improve the resident experience
- Serve as the primary point of escalation for significant resident concerns
- Address lease violations, behavioral concerns, policy enforcement, payment issues, and other property management matters professionally and consistently
- Maintain positive resident relationships while protecting the interests of the property owner
- Ensure communication and decisions are documented appropriately within company systems
- Coordinate notices, collections, legal actions, and other resident-related processes when necessary
- Build trusted, professional relationships with assigned property owners
- Keep owners informed regarding property performance, significant issues, recommendations, and opportunities
- Provide clear and proactive communication rather than simply reacting when problems occur
- Understand each owner’s goals and help translate those objectives into property-level operating priorities
- Provide recommendations supported by property performance, market information, and operational experience
- Review property financial performance including revenue, expenses, delinquency, budget variances, and operating trends
- Partner with Property Accounting to ensure financial information is accurate and significant variances are understood
- Monitor outstanding resident balances and ensure appropriate collection activity occurs
- Evaluate operating expenses and recommend opportunities to improve property performanceReview and approve expenditures within established authority levels
- Participate in budgeting and property planning processes
- Partner with the Maintenance Lead to establish priorities for work orders, preventative maintenance, property condition, capital needs, and unit turns
- Monitor turn timelines and unit readiness without assuming responsibility for performing or dispatching maintenance work
- Identify recurring maintenance or property-condition concerns and develop longer-term solutions
- Coordinate with internal departments and outside vendors when specialized resources are required
- Ensure move-in, move-out, turn, leasing, and maintenance workflows transition smoothly between team members
- Ensure assigned properties operate in accordance with company policies, lease requirements, Fair Housing requirements, landlord-tenant laws, and other applicable regulations
- Follow established Standard Operating Procedures and help identify opportunities to improve them
- Maintain accurate property and resident documentation within AppFolio and other company systems
- Identify potential risk or compliance concerns and escal...
- Represent Atwood Management professionally in interactions with residents, owners, vendors, partners, and the community
- Property management experience strongly preferred
- Demonstrated ability to take ownership of multiple properties, priorities, or operational responsibilities
- Strong leadership and collaboration skills
- Financial awareness and the ability to understand property-level operating performance
- Excellent organization, prioritization, and follow-through
- Strong problem-solving skills and sound professional judgment
- Clear and professional written and verbal communication
- Confidence handling difficult conversations and resolving escalated concerns
- Service-oriented mindset with an understanding of both resident and property-owner needs
- Ability to work independently while successfully coordinating across multiple departments
- Attention to detail and commitment to accurate documentation
- Proficiency with Microsoft Office and property management software; AppFolio experience preferred
- Valid driver’s license and reliable transportation
- Ability to pass a background check
We believe great work deserves great support. That’s why we offer:
Medical, dental, vision, basic life, long-term disability, and a variety of voluntary benefit options (HSA/FSA, legal, accident, critical illness, and pet wellness).
Plan for your future with confidence.
Generous PTO/ESST, vacation, and holiday pay.
Ongoing learning opportunities and room to grow.
A supportive workplace guided by our core values—innovation, collaboration, accountability, respect, and excellence.
We respect boundaries and value your time.
We celebrate wins, big and small, and the people who make them happen.
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